[Resolved]  Bharat Gas — Non-Delivery of Cylinder

By giving compliant to this site, will there be any action from BPCL? Read lot of complaints against non-delivery of cylinder but do not see any action from BPCL.

We are facing such problems regularly and we are situated in Guduvancherry.

BPCL has to make surprise visit to the Agencies or take action against them if they do not full fill customers grievance/request.

I am a consumer of Kain Gas Agency(Bharat Gas).in Govind Puri Kalka ji, New Delhi. I had a very poor service by this agency. I had booked the cylinder on 4-8-08. but stil today I had not get it .My consumer No is 2078.They always tell that they have no stock. but all consumers of this area are knowing they sold the cylinders in black to the local Gas filling shop.Please check the records of this agency.

Sub. : Non Delivery of Cylinder

Dear Sir,

My consumer No. is 0264, registered at Ratan Gas Agency, kalewadi, pune, I had booked the cylinder on 11.08.08 till date I have not received the same. We are unable to understand the rule. If there are more members in the family the cylinder get consumed with in 25 days.

Where in when we are having two cylinder the agency says that we cannot do the booking with in 20 days of receipt of the cylinder and after that 10-15 days to receive the cylinder that also they do not deliver it in time. we are having small kids and then how do we manage. can we know that when we can book the cylinder so that the continuity remains and we donot face any problem.

Its understood that there are people who are running food mess at their house and they do not use commercial cylinder, they use the domestic cylinder and the cylinders are sold in black to them and due to that we domestic people are getting suffered can you just help us what can be done. Several follow-ups are done but no results.

Requested to help us and prevent us from facing such situation, its the children who gets suffered the most.

Sir,

Booking of my Comsumer no 6697 in Aparajita Bharat Gas, Chandrasekharpur, Bhubaneswar on 12/08/2008, till date we have not received the gas cylunder.

While asking in their office, thay said to ask delivery person name Mohanty Babu for the same.

Mohanty Babu, delivery person has used rough sentences and denied to deliver showing the road condition. He told me to construct the public road then only, he will deliver the cylinder. Also he asked to bring cylinder from godawn which is 10 k.m from our house.

If this will be the situation, then what we will do. Please suggest me.

My Consumer no. is 27699
Address:- WZ-A-68, Vashist Park, Pankha Road, New Delhi
I have booked 7 days before but till date 30.12.08, cylinder is not delivered, bad response from executive.

Bharat Gas — Non Delivery and No Support

Hi,

I am a consumer of Basaveswara Gas Agency in Yelahanka, the consumer no. is 32679.
don't know where the rule states that we can only book the cylinder after 30 days of delivery of the previuos cylinder. Also it takes 15 days for the delivery of the booking.

They don't take the booking in the first place, if you threaten or call the MG Road Customer care, they will take it after 21 days and dont be happy, they would still deliver only after 15 days of booking.

earlier calling the MG Road Customer center would yield instant results, now, they speak to you very politely and promise the delivery the same day, and you would not recieve even after 15 days.

Now, two empty cylinders are occupying the precious home space in Bangalore. Thanks to Bharat Gas Customer service.

P.S: I have no hope in sight, If any one can help it is most appreciated.

Sir
I did't receive the cylinder even after 15 days of booking While Asking details in AGENCIES there is no proper response this not the first time. More over its a very poor response. I hope i will be getting good response because of this complaint.. make it possible
location:Udumalpet
Name:SELVI GAS AGENCIES
Sap code:114611
connection:27095 (Domestic)
My contact No.. [protected]
Name: Jaffer

My consumer id is 42951. I had booked a cylinder on 16th march and was told that the delivery would be done in 10 days. I still haven't recd my cylinder despite reminding them daily. The distributor name is Ganapathy Raja at jayanagar. A girl called Kavita answers the phone and keeps telling me that the delivery will be done "today", but "today" never seems to come. Kindly do the needful

The complaint is regarding the distributor(Ratan Enterprises, Kalavadi Patta, Pune) of Bharatgas of our area. The booking service is very very poor. They are doing daily in the call to somebody (or) receving a call from somebody.Last 10 days i tried 4 numbers [protected], [protected] and etc. Everytime I call them they are either busy or they do not pick up the call.The staff they have recurited is useless and very worst guys .Even though if by chance they pick up the call and book cyclinder over phone they do not provide with the booking number and then we have to go to their office and book the cyclinder personally. we are facing this issue every time. Is been 10 days when I am trying to call and book cyclinder and these people are not responding to my call. I tried calling them continously for more than 2 hours but the result is the same.

Please look into the matter and do the needful.

Kindly respond to this at the earliest.

jwala services — not received my licence

sir,

i paid 17500/- rs (D.D. 837549 DATE OF 25/08/2008 HDFC BANK) to INTERACTIVE TRADEX INDIA PRIVET LIMITED, ahmedabad, gujarat) for agency of railway ticket booking. i offnly request to the company for my licency copy. but they not reply me. so i want to know that how can i get my licence copy?

R/Sir, Madam My Name is Rajesh Bhatia Councellor NIT Faridabad, My Consumer Number is LA-22799, i am busy in MP Election thats why i cant book my gas for the last four months. he cant book my gas right now. he is saying submit ur all documents like ration card, pen card, driving licence also over home registry after that u can book ur gas otherwise ur cant. my contact number is [protected],[protected]. Agency name is H.L.R.D.C.Bharat Gas.i m busy in MLA Election i dont have a time. please give me responce as soon as possible.i have pay 500 rupees daily because i get food in hotel or restaurant. please do something as soon as possible i m waiting for ur responce.

I am a consumer of Kirti Gas Agency in K K Road Kottayam, the consumer no. is 29148.
I booked for 2 cylinders in the month of 16.1.09. I recieved my first cylinder and waiting for the second one its almost 9 months. I dont get any responce from the agency and they dont recieve the call. I request you to take action on them. And let me know.

Regards
Eliza

Dear Sir,

I had booked my gas on 13.10.09 to M/s. Gajraula Gas Service; Bhaja Restaurant; Gajraula. Even after the continous follow-ups the cylinder is not delivered to me.

Consumer No. : 18887
Booking No. : 7782 dtd. 13.10.2009

-Ritu Manglik
+91 [protected]
B 5/2, Officer's Colony
Jubilant Organosys Ltd.
Bhartiagram, Gajraula

I am customer of Bharat Gas - Ooty (C.No. 10833). I booked for a Cylinder Refill on Nov 14 - 2009. Daily Phone calls, repeated visits to the Distributors office has not yielded any result. Today (Dec 3, 2009), I get irresponsble answers and indifferent approach. I have lost hope with these guys and their attitude is par below the expected standards. Could concerned authorities put some sense into them to atleast be responsible enough in handling customers. Hope things would change.

I am customer of Bharat Gas - Ooty (C.No. 10833). I booked for a Cylinder Refill on Nov 14 - 2009. Daily Phone calls, repeated visits to the Distributors office has not yielded any result. Today (Dec 3, 2009), I get irresponsble answers and indifferent approach. I have lost hope with these guys and their attitude is par below the expected standards. Could concerned authorities put some sense into them to atleast be responsible enough in handling customers. Hope things would change.

Dear Sir,

I had booked my gas on 16.01.10 to M/s. Rahul Gas Agency Jungpura Delhi Even after the continous follow-ups the cylinder is not delivered to me.

Consumer No. : 15946 Booking No. : 510423dtd. 16/01/10

Regards
Raza Ali khan
[protected]

vande matram


pls every inform me bharat gas booking surat...city

I am customer of Amar Jwala Gas Service - Allahabad, U.P. (Code 561864). I booked for a Cylinder Refill on January 16 - 2010. Even after daily phone calls, repeated visits to the distributors office I am unable to get the refill. Today (Feb 16, 2010), I am getting irresponsible answers. I have given them threat to lodge complaint to their authoroties, but failed to succeed. Could concerned authorities put some discipline into them and punish them to be irresponsible in giving timely service.

I had booked for a cylinder on 21.07.2010 .My consumer no.29169 Its more than 20 days and have not yet received the cylinder. Till date I made more than 20 calls to the Padmavathy gas agency (nearest service provider) and reminded them. Its of no use, when ever I make a call, I get the answer "It will be...Kindly do the needful and immediately.

my no is 1252 . i have booked the cylinder on9 aug till then not delivered. at Angali gas andheri east morol maroshi road.their phone lines r always busy