[Resolved] Bharat Gas LPG — DELAY IN DELIVERY OF LPG

C.KRISHNANKUTTY

from Turaiyur, Tamil Nadu

Address:

Kerala

From
C.KRISHNANKUTTY (CONSUMER NO.48437)
Ambili Villa, Kollarukonam
Peringamala.PO, Trivandrum- 695563

Subject: DELAY IN DELIVERY OF REFILLED LPG

Sir,
I regret to inform you sir, the following facts for your kind consideration and sympathetic action please.

I got LPG domestic Bharat Gas connection from MP Gas Agency, Thachottukavu, Peyad.PO, Trivandrum, Code: 621848 on 10th May 2011 providing consumer No. 48437 with single cylinder facility and second cylinder on 08th November 2011..

Since then I am facing (not only me alone) a lot of problem for refilled LPG. The complete details of date-wise refilled LPG issued to me is appended below:-

Date of supplied Time taken to issue next re-filled cylinder
10 May 2011 Initial issue (First Cylinder)
25 June 2011 45 days
08 Oct 2011 105 days
08 Nov 2011 30 days (Second Cylinder)
15 Dec 2011 37 days
14 Jan 2012 30 days
29 Feb 2012 45 days
07 Apr 2012 38 days
09 May 2012 32 days
30 Jun 2012 74 days
12 Sep 2012 38 days
5 Dec 2012 45 days
9 Jan 2013 34 days
6 Feb 2013 27 days
20 March 2013 44 days
08 May 2013 Till today not yet supplied.

Now we are waiting since last issue for the re-filled gas cylinder. But no positive steps has
since been taken by them. This matter regarding delay in supplying re-filled gas has been brought to the notice of the Teritory Manager, BPL refilled station Kazhakuttom through phone at various occasion and finally a registered letter has also been sent to them on 13th September 2012..But no action has since been taken by them to correct system of delivery of re-filled gas cylinder or not ever to acknowledge of registered letter..
It is also submitted your kind information that refilled LPG is readily available in open market in my locality by paying Rs.200-300 more. Every week I am contacting the above agency for refilled LPG on which dated are scheduled for my area. The ready made answer is “Next Saturday” and they are not even listening any words from me and disconnecting the phone. More over, bill for refilled LPG is never been giving to the customer. These are all against the rules and ethic of the company.

However I am requesting your high honour that please investigates the matter in detail and do the needful sir. We have no any other way except you to submit our problem.

Thanking you,

Yours faithfully,

(C.Krishnankutty and others)
Peringamala
Dated 9th’ August 2013
C

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Ashok Kumar

from Gurgaon, Haryana

bharatgas — Delay in delivery

Respected sir,
I booked my cylender on 16/09/2009 around 10:30 am in the morning. For the last 3 days, I have not received it. I myself have visited 3 times to the shop. Every time they told me to send it but no delivery have been made yet. today I visited the shop again in afternoon and the person sitting with the compuer gave me mobile no. and told if I would not received till evening, I should make the call on the no [protected] to delivery man named Vikram. When I made the call in evening, he(Vikram) told me to deliver Gas soon. After ONE HOUR when I made call again the No. was switched off. And tommorrow is Sunday.

I am lodging the complain because we whole family are facing big problem, two member of my family can not have the food from out side due to doctor's suggestion.
Therefore it is my humble request to You that please do the needful as soon as possible..

Thanks & Regards
Ashok Kumar
Consumer No---->3849
Contact no.---->[protected]
Address----->M-106/22, Saurabh Vihar, Jaithpur road, Badarpur, New Delhi-110044

SHOPE( Gas Agency)---->Shop No. 89, Harsh Vihar, Tanky Road, Mithapur, Baderpur, N.D-44

anil yadav

from Pune, Maharashtra

No information about Ilagas agency noida up.

Waiting for refil

mmuniraju

from Bengaluru, Karnataka

Bharat Gas — delay in delivery

Sir,
I am having gas connection of Bharath petroleum & the agency is Prateek agency which is located at Banasavadi main road.Bangalore.They are very much delaying in supplying of the gas cylinder they will take 15 to 20 days to deliver the cylinder normaly other agencies will take 3 days to deliver the cylinder after 10 to 12 phone calls they will deliver the cylinder what to do if their service is like this? better pl change our connection to some other agency.
my consumer number is 31740

Mahendren

from Chennai, Tamil Nadu

As we booked our refill on 22nd October, but still (16th Novemebr)we didn't recieved the cylinder. I am following the gas agency regularly, but they provide us usual feedback as "It will come to you today or tomorrow". I got bored to listen this stupid answer.Can any body do the needful for this???????

My consumer no is 60984
Agency name is "Golden Gas Agency" Avinashi road Coimbatore phone [protected].

MURUGAN

from Cuddapah, Andhra Pradesh

Dear Sir,
The LPG is not delivered for my booking dated 03/11/09. The dealer in Chennai City keeps promising different date for the delivery of LPG. Now it has become difficult to contact dealer as both the telephones with them remains out of order. There is one month of delay after booking and nobody explains as to what went wrong to such indefinite delay in delivery of LPG. Kindly realise that the standered of your service has been deteriorated. In view of this may I request you to take necessary action for the delivery of LPG at the earliest.

Faithfully,

(MURUGAN)
Consumer No. 18674

Vetrivel

from Coimbatore, Tamil Nadu

Dear Sir,
Further to mail above, wish to share the same problem we are also going thru., we have all the numbers ...2573366/2573266/2573706/2575166/2575266/2590666.

I wish, if some official can try on the numbers above, they will no the pain what customers going thru.

totally frustatated about the service. Conusmer no. 61232. booked on 03/11/09 and rebooked again on 21/11/09, promised me that we will get the cylinder on 23/11/09.

Best regards,
Vetri.
#[protected]

VIDYA NAND

from Delhi, Delhi

Bharat Gas — DELAY IN DELIVERY OF CILINDER

My self is Vidya Nand, R/o - Gali No. 17, H.No - 18 Chand An Vihar West Sant Nagar, Harit Vihar . I am using l.P.G cilinder of Bharat Gas. But they dont deliver it on time. I am having only one cilinder but when they dont deliver on time it creats lot of problem. Their moto is cook food and serve love. What type of commitment they are giving to coustomers when they are not able to deliver it on time. My connection no is 18753. I have submitted a written complaint against them after that they delivered it on time but again they are following the same pattern. Last day i waited 16 days after booking. I called atleast 7 times to get a cilinder. I am a working person. I dont have time to do all this. Sir please do somthing otherwise i have to do somthing that will be against them.

Thank You

Dipak Chandrakant Kadam

from Kolhapur, Maharashtra

Bharat Gas/ LPG — Extra fuel tank not received

I am Bharat Gas consumer from 2003. I need a extra tank. I am in que from 2007.Till date I haven't got a extra after many follow ups & not got satisfactory answers from distributor.
My distributor is H. M. Gas Agency, Bopodi, Pune
My cell no is [protected]

Rishikesh Kumar

from Kolkata, West Bengal

Bharat Gas LPG domestic gas — delay in delivery

I have booked my LPG gas on 10/01/2010 being sl. no-25 in the office of my distributor namely Jai HInd Gas Service , Mahesh, Serampore, Hooghly , West Bengal. Despite the various requested they are not suuplying me gas till date.

kheemchand singh

from Ludhiana, Punjab

Bharat Gas / LPG Refill Cylinder — not deliver till today

Dear Sir/Madam,

I had booked my LPG cylender for refill on 15-01-10 through SMS and my booking no. 509488.
but till today dt 25-01-10 even after 10 days there is no response from gas agency . I had call also two times first on friday dt 22-01-10 and secondly on 23-01-10. but every times they give my false statement about delivery of my cylender. Is this not a monopoly .......... can you take some action to sovle this situation.

my connection no.-14742 and
agency name-Sarla Enterprises
B-6, Safdarjug Enclave ,New Delhi
Ph[protected] ,26192722

Rajalakshmi V

LPG GAS REFILLING — DELAY IN DELIVERY OF LPG

I had Booked for the refilling of LPG cylinder on dt. 28/12//2009 but the date on 28.01.2010 there is no delivery of lpg cylinder and there was no response and nobody ready talk to us from the distributor of M/s.bharat gar west zone in todapur.we called again on 16/01/2010 they told there is no booking for the specific date.i was shocked and told to book it again and they deliverd the cyclinger on 28/01/2010..
please do the needful .
thnaks

DHARAM RAJ SINGHAL

from Delhi, Delhi

Bharat Gas — DELAYED DELIVERIES

I HAD BOOKED GAS CYLENDER ON 25.01.2010 VIDE BOOKING NUMBER 168 BUT TILL TODAY IT WAS NOT DELIVERED DISTRIBUTOR IS MAYAPURI GAS SERVICE NEW DELHI

NJ Kachhap

from Jamshedpur, Jharkhand

The service has detoriated even futher. The BPCL contact Nos (Amrendra Kr) is not accessable due to the reason known by either BPCL of BSNL. After booking it takes nearly a month to delever the gas. The rule of booking the cylender as per the distributor is after 14 days. Not suer if it is the rule made by BPCL or the distributor.Earlier it was not there.

Roop Chand

from Gurgaon, Haryana

Bharat Gas — delay gas delivery

To
The Bharat Gas
New Delhi

Sub: Complaint for Dammo Enterprises

Dear sir,

This is Roop chand my Gas connection number is 14167, agency name is Dammo Enterprises.
I have been calling to Dammo Enterprises since[protected], their phone numbers are 22153969, 22146036, but their phones are going busy. This is not the first time; it is their regular response I am getting from the agency. I personally visited the agency date[protected] and they have given me booking no.247, but I did not receive any positive response till the time. One more thing I would like to brink in focus that employee of agency did not mention the date on which we register our booking, they update the register booking list when the delivery is made.
Kindly help me as soon as possible. I am senior citizen above age 73 year and I can not visit again and again.

Regards
Roop chand
[protected]

mukeshk

from Lucknow, Uttar Pradesh

Bharat gas LPG — delay in delivery

sirI has booked a cylinder as on 27.01.2010 in Deoria Gas Services, DEORIA (U.P) but till today 20.02.10 the cylinder has not been delivered I have already complained to R.O. allahabad and local distributer but no responce.
My c. No. DG-34965, Tara Devi
please solve my problem
Thanking u

Mano Narayan Tiwari

from Noida, Uttar Pradesh

Regular abnormal delay in delivery,

inder kumar chhabra

from Shahabad, Haryana

i have booked my lpg cylinder on 03/02/2010.booking no=c 13058 .and this is not delivered till yet...

deepak kumar

from Jaipur, Rajasthan

LPG Gas — delay in delivery of lpg gas

Dear Sir !
I had Booked for the refilling of LPG cylinder on dt. 17/02/2010 but yet today on 04.03.2008 there is not any response and nobody ready talk to us from the distributor of M/s. orai gas service patel nagar orai

L N Gupta
orai Ph. [protected]
consumer no. 1648 (Bharat Gas)

AHSOK KUMAR .R

from Jammu, Jammu and Kashmir

my consumer number is 32590 of bharath gas i have booked for refilling gas on 05/04/2010 still no response worst service i have never seen like this .

K Chandrababu

from Thiruvananthapuram, Kerala