Bharat Gas- False promises and delay in sending gas connection
sunny Gas Service,
a-2 ashok colony,
I am writing this letter is utter distress. I am not used to complaining, but have been left with no other choice.
I am a resident of Pradeep kumar, 12/198-197 malviya nagar, jaipur. pin-302017.
I booked a gas cylinder at your office on the 12th of october and our booking no is 356. The voice on the phone was of a lady, probably your reception/ management staff.
My consumer number is 12576, and I was told that we would get the gas till 18 october. .
As the gas was not forthcoming, we called again on the 20th of october. this time there was a male voice who told us to come to office to concern him..
then i went to the office where that person didn't told his name. he told me that they have not proper supply of gas cyllinder and also said that if you have any source or jack then only you can get the gas cylinder. he also said that they do not supply to public on time. while they issued near about 10 cylinder to the other persons hand to hand.
ARE WE JUSTIFIED IN THINKING THAT THE GAS IS BEING SOLD TO SOMEONE ELSE—I THINK SO, or else what could be the reason ?
If this is the state of affairs of an educated teadcher living in the area for over 30 yrs, Woe betide any other person who dares to ask for a cylinder with the Gas agency in mention
We now write this letter in through disgust as we have no other option
sir can you tell me is that our fault to be a customer of BHARAT GAS.if it is then tell me straight.
sir if you have any solution then please solve this problem.
one more thing that sir i am not mentioning the name of your male employee while i know his name.
i am waiting for your reply
12/198-197 malviya nagar, jaipur.