Non supply of LPG
I am a consumer of M/S Bharat Gas Corporation Ltd. since 23/5/1993. M/s Mamata Gas Agency, Hindnagar, Lucknow was the agency supplying LPG cylinder (consumer no. MG 3911) to me. In April 2009, I have informed by the agency that my gas connection has been shifted to M/S Joyti Gas Agency, Station Road, Lucknow. I approached the the said agency and they enrolled me on 13th April 2009 (Consumer No. JG 29271).
I booked for a refill gas cylinder on 26th April 2009. Since then, 17 days have past (10th May, 2009), and on every enquiry the agency is promising to supply the gas in a day or two, but supply is not coming. Repeated requests have fallen in deaf ear. In this supply situation, the exiting cylinder has also ran out of gas. Thus, cooking has stopped in my kitchen. This is an essential commodity and it is not available on open market.
At the first instance I request you to ensure and restore the gas supply to me immediately.
From the attitude of the personnel manning M/s Joyti Gas Service, it appears that BPCL is no longer interested to supply gas to a consumer of 12 years standing. If BPCL is not a position to supply the gas to my residence (E2, Ikshupuri colony, Jail Road, Lucknow) kindly transfer my papers to the Indian Oil Corporation (M/s Auronoday Gas Agencies, Sadar, Lucknow or R.D. Gas Agencies, Banglabazar, Lucknow).
Dr. S. K. Duttamajumder
E2, Ikshupuri Colony
Lucknow - 226 002.