[Resolved]  Bharat Gas — delay in delivery of lpg gas

I had Booked for the refilling of LPG cylinder on dt. 21/12/2009 but yet today on 02.1.2010 there is not any response and nobody ready talk to us from the distributor of M/s. Zaveri Gas Service in Goregaon (w), Siddharth Nagar I gon from his service center and submit my mt cylinder and request the manager for take cylinder and solve my cooking problam he ask me your cylinder is diliver from your home but my cylinder is not diliver home I came to know that this agency sell gas in the black market. In this area, many of the customers are complaining about this. They are extremely rude and show a careless attitude. Till date I have not got the cylinder. There is always shortage of gas in this area becuase of this. nobody is here to check up this matter.
I request to you look into this matter and solve this with emmediate effect.Kindly help me as soon as possible.

Consumer No. 2443

I had booked one cylinder for refilling on 1.10.2009 vide booking no. 7958 to M/s Sagar Gas Service, College Road, Banswara (Raj) - 327 001. In this connection my complaint is that already two months have passed but I have not got the cylinder despite of my telephonic and verbally reminders. When I contacted them personally they even did not bother and asked me to lodge the complaint wherever you want.

Please look into the matter seriously as I am in need of cylinder.

Yugal Kishore

Bharat Gas — Not able to book the LPG

FRom last five days i am trying to book my gas but either the phone remains busy or otherwise if ring is going on it nobody picks up the phone. Since both o[censored]s are working we can not spare a day to go to gas agency for booking the gas. More over all the gas agencies book the gas on phone.

Please help.

I had Booked for the refilling of LPG cylinder on dt. 14/12/2009 but yet today on 05.01.2010 there is not any response and nobody ready talk to us from the distributor of M/s.National Gas Service, Hisar. My Gas Connection no. is 10215 and address is House No. 884, Sector 13, Hisar. My Mobile no. is [protected]. what can i expect from this complaint. Please also tell me the details regarding the delivery of gas in how many days i can book for the gas and in how many days gas should be delievered to me.

Bharat Gas - LPG Cylinder — corrupt gas distributor

Sir

Re: poor response & delayed delivery of LPG cylinder.

My brother Abdul Rawoof 's consumer no.8157 and he is getting the cylinder thro' the distributor viz.Sri Balaji Gas Agency, Rayapuram, Chennai (North).
The distributor does not respond to phone calls either for booking or for delivery. Even when we personally book for cylinder, every time the distributor takes more than two weeks time and delivers only after we personally approach for delivery. Every time I witness most of the consumers having the same problem with this distributor. In spite of having two cylinders, my brother could get only one cylinder in a month.
These gas distributors sell the LPG to the commercial people for higher price and leave the consumers to suffer. Its become a hectic task and mental agony with this distributor to get a cylinder every month. I hope Bharat Gas Ltd. would form a consumer grievance cell and make surprise check on these corrupt distributors.

with regards
habib

Bharat Gas — very very slow inefficient

bharat gas and rohan distibutors in bangalore have ABSOLUTELY LOUSY service and deliver. No cylinder delivery despite repeated phone calls.

To my surprise, recently my request for the 2nd gas cylinder with my existing gas connection has been mishandled.

I already have a gas connection from your company. The connection allows a customer to have 2 gas cylinders. Since last year, I have been patient enough and been constantly following up with the distributor for getting the 2nd cylinder. But the booking of new cylinder was not available and in this month when I inquired, the booking of new cylinder finally opened. Consequently, today when I went to the Bharat Gas distributor office to request for the 2nd gas connection, I was presented with the combo offer that if I accept the gas connection along with some home appliances offer by paying Rs 2500/-, then I will receive the 2nd gas cylinder within 3-4 DAYS. I prefer going just for the additional cylinder without the the combo offer in which case the cylinder's delivery time increased from 3-4 DAYS to 3-4 MONTHS.

I believe on your " Customer First" approach and hence I am sure that you will understand my grievance and will thus, fulfill my urgent need of availing the second cylinder.

Regards,
Arun,
Pune

i didint recieve my cylinder from 15 dyazzzzzzzz

I had Booked for the refilling of LPG cylinder on dt. 30/12/2009 but yet today on 09/01/2010 there is not any response and nobody ready talk to us from the distributor of M/s.Priya Gas Agency, CR Park, New Delhi. My consumer no. is J3011096.
please do needfull. I will be very thankfull to you.

Thanks

Sub: Complaint for Yash Hira Enterprises


Dear sir / Madam,

My LPG cylinder consumer no. 903233. I had book gas on 28.12.2009 (exactly after 15 days from date of receipt of earlier Cyliner. This practice is seen in our Area only.) As per thier commitment i have to get Cyliner on 01.01.2010 but till today (i.e.09.01.2010) I have not received Cylinder & when i call up for status they informed me that Cylinder would get on 11.01.2010 almost after 30 days from date of receipt of earlier Cylinder.It is their regular response I am getting from the agency. .
One more thing I would like to bring in focus that employee of agency did not mention the date on which we register our booking,

This is my second complaint. But no action has been taken so far
by you. Kindly look into the matter & do the needful as my family is big including Children who are getting suffer due to same.

Kindly help me as soon as possible.

Regards,

Pramod Devkar

booking dated 24/11/2009

silip for 20/12/2009

gass magne par kahate hai
( ramesh bharat gass agency )
bhatpar rani, deoria (u.p.) 274702

10/01/2010 abhi tak home delevari prapt nahi huaa hai ?????
pls replyed me as soon as possibal ??
my mob... [protected]

I had Booked for the refilling of LPG cylinder on dt. 30/12/2009 but yet today on 11.01.2010 there is not any response and nobody ready talk to us from the distributor of M/s. Priya Gas Agency, CR Park New Delhi. My consumer no. is 3011096. i am very frustrate. This agency service is alway poor and they also telling a lie with me that the cylinder is comming today, tomarrow, today or tomarrow, morning or evening. I am facing many problume without cylinder. I also sent a complaint on saturday but there is no response regarding that complaint. Do some thing about this matter.

thanks

I have faced this problem several times. I book refilling of cylinder with my gas Agency - Anmol gas agency, Kamala nagar Bangalore.They will take everytime 20 days after booking and need to call everyday. I am fed up with this pathetic Anmol gas agency...I don't know with whom i can give complaint...They don't care for anyone

To

The Bharat Gas
New Delhi

Sub : Complaint for Nihal Gas Service
Ref : consumer no. 2583
Booking No. 484564 dt.[protected] & Booking No 495439 dt.[protected]

Dear sir,

I had Booked for the refilling of LPG cylinder consumer no. 2583 in the name of Kunwarsain on dt. 04/01/2010 & dt. 09/01/10 but till today on 12/01/10 I have not recieved the cylinder yet.

I have been calling to Nihal Gas Service
149, Pkt-D, Ph-2, Mayur Vihar, New Delhi - 110 091
Tel:+[protected], 22781109 their phones are going busy. This is not the first time, . It is their regular response I am getting from the agency.

They not delivering to right time, it's very very difficult for me i have a kid and i am working also how to maintain? every month problem for me because of LPG Gas

Kindly help me as soon as possible.

Regards

Kunwarsain
Ph. [protected]
[protected]

Krishna Electronics — Delay in delivery of LPG gas

I had Booked for the refilling of LPG cylinder on dt.[protected] but yet today on[protected] there is not any response and nobody ready talk to us from the distributor of M/s. Bhupindra Gas Agency Additional Mandi, Sirsa, Haryana. Even after daily reminders.

And the salesman of Bhupindra provided the cylinder in black rs.700.

Dear Sir,
I am consumer of Deep Gas Agency, Kanpur vide Consumer No. 08704. As your company says that Bharat Gas deliver the gas cylinder to their customers with in 24 hours.

But I had booked my cylinder for home delivery before 15 days, but I have not yet receive the delivery of cylinder inspite of my several reminder to agency.

The people of Gas agency always says that delivery will taken place on tomarrow but nothing happened.

Today the people of Gas agency wrongly said on roughly style to me that vendor was came to my residence but nobody was their. and house was close.

Kindly look in to the matter, I am waiting for your favourable consideration.

Arun Kumar
117/L/34 Navin Nagar,
Kanpur.
Consumer No. 08704 (Deep Gas Agency)

aap log sirf complain lena ka kam band kar de kabhi is pe amal bhi karenge ya nahi, mai to bahut paresan ho chuka hu, sarala gas agency, safdarjung enclave, new delhi.me jinka office hai, sirf english me type karlene se aaplogo ko baat samajh me nahi aayegi. inse aab mujhe gas nahi chahiye sirf mujhe inka agency cancel chahiye ye jald se jald kare, nahi to janta ki aawaz uppar tak sunai degi.

ye mera last reguest hai, mai imndari se bol raha hu nahi to hangama macha dunga agar mere gharwale gas k wajah se bhukhe soenge to

yours
H Kumar

i have worst experience with bharat gas agency these team is dominating to consumers using bad word after we do call for cylinder booking no response even they donot bother about consumer request, we i have observed that they just having personal chat on fone instaed of taking request of consumer
however it is a big pain to us while booking for refilling of 2 nd cylinder we have to keep on trying to contact these agency to give request for refilling here is big strange we need to spend 3 to 4 days to communicate to the staff of booking agency due to there phone lines are alwyas busy [protected]/[protected] bad experience
They not delivering on right time, it's very very difficult for me i have a 3 month kid and i am only source to contact on fone also how to maintain? every month problem for me because of LPG Bharat Gas
Kindly help me as soon as possible keep family healthy
please imporove other wise one time will come that you will helpless or some political party will interfare but that time u have lossed more and will create more problem for you.
my agenct located in mumbai (Govandi) 400088
Trupti Agency
i dont want to share my Consumer I D
other wise i will have big trouble
these is my strugling india and govermant of petroleum is saying we serving india
laayoo bharat gas or parosiye pyaar yeh pyaar hai ya nafrat
alll bullsheet times pass is created in all family life by bharat gas agency no intamtion system / no feedback system and no sms system we already with bharat gas for more than 15 years and like a family member but not concerned kindly get integrated in system to survive with smile
we want better quality of response from you to spread happiness in life.
agar aadmmi pet ki pyaas bhujane k liye bhi baduua dee khaaye to kya matlab aaanu punbrahmaa

Regards
Milind Kamble
Swabhimaan Bharat.
Mera Bharat Mahan

I M THE CUSTOMER OF LPG BHARAT GAS IN THE NAME OF LESTER
WZ-185 OLD SHAH PURA TILAK NEW DELHI - 110018. I HAVE APPLIED FOR CYLINDER ON DATED 09TH JANUARY 2010 BUT TILL TODAY I HAVE NOT RECEIVED MY GAS AT MY HOME I REQUEST U TO PLS SEND CYLINDER ON MY ABOVE ADDRESS AT THIS TIME I M EATING THE FOOD FROM HOTEL
I HAVE CALLED IN CUSTOMER CARE BUT THEY WERE SAYING THAT STOCK WAS OVER I FEEL THAT THEY DO NOT SUPPLY THE LPG GAS ACCORDING TO THE NUMBER THEY SUPPLY ON OWN BEHALF SO I REQUEST U TO SEND THE GAS CYLINDER AS EARLIEST

I M THE CUSTOMER OF BHARAT GAS LPG. I M USING THIS CYLINDER FROM THE LAST SO MANY YEARS I HAVE BOOKED MY CYLINDER ON DATED 9TH JANUARY 2010 BUT TILL TODAY I HAVE NOT RECEIVED LPG GAS ON MY ADDRESS. I HAVE SO MANY TIMES CALLED IN THE CUSTOMER CARE BUT THEY ARE SAYTING THAT THEY HAVE NO STOCK FROM THE LAST 10 DAYS.
DID UNDERSTAND WHERE THE LPS GAS SUPPLED.
U PLZ REGISTER MY COMPLAINT AND REPLY AS EARLIEST
FROM THE LAST 2 DAYS I WAS ASKING MY NEIGHBOUR AND RELATIVE TO GIVE THE SUPPLY OF GAS ON TEMPROARY BASIS

]PLN NOTE MY ADDRESS AND GAS NUMBER AND SENT THE CYLINDER ON MY ADDRESS AS EARLY AS POSSIBLE.

LESTER
WZ-185 OLD SAHIB PURA TILAK NEW DELHI - 110018
CONS NO. 19301