[Resolved]  Bharat Gas — Late Delivery

is there any alternate method gas booking can we suggest a sap system for all india network regarding gas booking

Bharat Gas — Unhappy with service

This is to bring to your notice that the BP gas connection which we own is not at all satisfacory.

consumer No :13592...

I had raised a complaint to local BP office reagarding the BP dealer Rose Flames that the cylinder which the agencies deliver is not fully filled and moreover they never deliver gas on time .

no actions were taken from BP side to address these issues inspite of raising complaints several time.

Respected Sir/Madam,
Through this mail I would like to inform you that I am cunsumer of Bharat Gas from Allahabd with consumer no. ng1234. This is to report you that the allotted agency's personal/management is not working properly in order to deliver any satisfaction to the consumers. Some of the unavoidale cases are as follows:
Their mode of cummunication are extremely rude and uncivilized.
Waiting period for gas refill is about 3-4 days.
Even on agency, it takes about 4-6 hours long wait for the refill.
Therefore, I request you to take appropriate steps urgently and order an surprize enquiry in order to maintain the consumer trust.
Agency code: 148728
Agency name: ms Naresh Bharat Gas, Devghat, Jhalwa, Allahabad 211 011
Thanking You,
Saud Siddiqui

consumer no: 2608 ( joseph simon) my gas agency is SRI MURUGAN GAS AGENGY @ nagercoil kanyakumari .i have get gas last 17/12/08. now my gas is exhasted i have contact authorised agency to supply the gas . He advice me to supply the gas another 15 days later . plese take necessary action to supply the gas at once

I am based in Whitefield Bangalore. I booked a gas with Bharat Gas Agency - Rashmi Gas Agency, No. 3, 2nd Cross, Transport Street, (Opp. K.R. Puram Railway Station), R Narayanapura Bangalore 560016 on the 29th of December 2008. He said the gas will be delivered in 10 days. After 10 days I started calling him and everyday he would promise that it will be delivered today but I am yet to receive delivery. Now he has become very arrogant. He says if you do not like it, transfer to another agency. What kind of service is this? Is this how Bharat Gas works? No accountability, no professionalism. Absolutely worthless organisation!!!

Consumer no: 36230
SV No & Date[protected]/21/612003
SV No & Date (DBC):[protected]/18/12/2006
Distributor's code: 147522

kongu — Too late

I have applied for passport on 8/9/2008, and still i have no response, In status page i have a comment that "it is submited to policy section visit PRO" I am not aware of it so please send me the status of my passport

my PASSPORT APPLICATION NO :MDU I128001 08
PASSPORT FILE REFERENCE NO : MDU Z840903 08

Gas Owner
Jagdish Chand
7748 Basti Harphool Singh Sadar Bazar
Delh-110006 My gas No is 3290

Gas Dealer is Hitesh Gas Service Karol Bagh Sidhi pura Delhi

Dear Sir;

Hum Ghar main 10 se Adhik Vayakti hai Aur Sabhi Gas ka upyog karte Hai Par hame Time Se Gas Deliver Nahi Ki Jati Kripya Hamari Complaint File kar Lijiye Jai Hind

I had booked for a cylinder on 20.12.2009 . Its more than 20 days and have not yet received the cylinder. Till date I made more than 20 calls to the Shri Hitesh gas agency Karol Bagh Sidhi Pura delhi (nearest service provider) and reminded them. Its of no use, when ever I make a call, I get the answer "It will be delivered to you by today evening or tomorrow morning" but surprise it is not delivered

Gas Owner Jagdish Chand Gas No (3290)
7748, Basti Harphool Singh Sadar bazar Delhi-110006

I have a LPG Connection From Anugraha Agencies Basaweswara nagar Bangalore
Everytime after shouting at them they deliver the gas is this the way they serve the public.
Even you can try there No`s 23580868 / 78 / 98. anytime of the day it will be busy
Please do the need full & oblige.

Sir,

With due respect i am to state that i am permanent consumer of bharat gas through Eminent computers Pvt. Ltd. and they say that your gas will be booked after 28 days and will be delivered after 7 days of the booking time.
sir, as per rule gas will be booked after 21 days of the prevous booking.

kindly do the the needful and take action against the dealers.


yours faithfully,



Santosh Kumar

From,
Naseema.P,
Consumer No:952
Beach Road(PO)
Vatakara
Calicut (Dt)
Kerala-673103
Tele:[protected]
To,
Indian Consumer Complaint forum
Respected sir,
Sub:Late Delivery

I had booked for a cylinder on 24.01.2009. Its more than 20 days and have not yet received the cylinder. Till date I made more than 20 calls and also I had visited more than 3 times to the SHREE KISH GAS agency (nearest service provider at Vatakara, land line:[protected] and reminded them. Its of no use, when ever I make a call, I get the answer "It will be delivered to you by today evening or tomorrow morning" but surprise it is not delivered.Moreover, my neighbors are also meeting the same problem.I expecting that you would solve this problem as soon as possible and I kindly request you to inquiry properly about this problem.

our customer no- 952
refilling order-dtd 24.01.2009

Place: Vatakara
Date:16.02.2009 Yours Truthfully
(sd)
NASEEMA.P

Dear Sir/Madam,

My Gas Connection no.is SGS1079, in the Name of RAMESH KUMAR C/O SHRI SHARDA PRASAD add: 40 A HATA PYARE LAL PREM NAGAR NAGRA JHANSI. I booked gas on 22 FEBRUARY 2009, But yet we did not recieved gas cylender . I speak to agency but they told that we do'nt know., DONT PICK UP THE PHONE LIKE [protected],

Sir,

I am a consumer of Bharat Gas from Chanakya & Siddhartha Gas Company, Janak Puri, New Delhi. My Consumer no. is 22365. I booked a request for refilling of gas cylinder on 27.02.09 on tel no.- 1712 & also dealers no., but till date no supply of cylinder has been made to my place i.e. A-169/6, Madhu Vihar, New Delhi-110059. Even after reminding them so many times (5th, 6th & 10 March, 2009) no positive response has been seen. They are now asking me to contact their delivery man i.e. Mr. Inder, which I dont think is the work I should do. Finally I had a talk with Mr. Pandey of the above mentioned agency ( Siddhartha) & he asked me to come & take the cylinder from their godown at my own risk & cost. I completey refused him to bring the cylinder myself.
Now, I want to have an inquiry on the delay from 27.02.09 to 10.03.09 and punish the defaulter whosoever may be ASAP. I also want the gas to be delivered at my place immediately without any delay in future.

I have a connection of Bharat Gas in the name of Govind Ram, consumer no.is 2601. Our service provider is Rathi Gas, sector 37, faridabad. Presently they are booking on 45 days basis. They are very smart. Do delay the booking, they keep their phones off and if the phone is on then they avoid to pick it up. We are very upset and every time to book a cylinder is a tough job. Still we are getting cylinders on 45-50 days basis. Plz take necessary action...

Bharat GAS; — LATE DELIVERY EVERY MONTHS

Consumer No. 09298 Agent : Ratan Enterprises - Rahatani, Kalewadi, Pune.

Dear sir/Madam

Mself Mr. Ramesh Kadam Unhappy with your service of your delayed delivery of cylinder which we face every month, even after complaining several times to your executive at your branch office (delar)Ratan Enterprises at Kalewadi Pune.

As we have Single cylinder & even applied for the double cylinder before 1 year still we are not reciving it
& even if we visit to pick up the other refilled cylinder no one responds & ask us to come after 20 days & again after 20 days they ask us to wait for more 15 - 20 days.

Pl. tell us how can we wait for more 35/ 40 days as we are using only single cylinder

PL. awaiting for your immidiate action.

Regards

Mr. Ramesh Kadam
Mo: - [protected]

To: Bharat Gas,

i had booked the cylinder on[protected] to Gowri Durga Agencies (Bharat Gas) near Kongu main raod, tirupur, over phone and that agency peoples told we deliver the cylinder after 15 days from the date of booking.[protected] they provide the cylinder to us. before these process we changed our address and update the same to that agencies. but the time of delivery the agency people don't mentioned our new address to delivery boy and he asusual went to our old address. but near by peoples told about our change of address, but he told he have not that message from our agency. automatically that cylinder get back to that agency. then we go straightly to that agency and compliant this issue to that superior person, he never gave response to us... therefore we are totally disappointed from this action.

especially from this agency they took more than 45 days to deliver the cylinder, but the another agency delivered the cylinders earlier to their customers...

if we go straighty to that agency office means they never give response to us... this is also too disappintment for us...

To: Bharat Gas,

i had booked the cylinder on[protected] to Gowri Durga Agencies (Bharat Gas) near Kongu main raod, tirupur, over phone and that agency peoples told we deliver the cylinder after 15 days from the date of booking.[protected] they provide the cylinder to us. before these process we changed our address and update the same to that agencies. but the time of delivery the agency people don't mentioned our new address to delivery boy and he asusual went to our old address. but near by peoples told about our change of address, but he told he have not that message from our agency. automatically that cylinder get back to that agency. then we go straightly to that agency and compliant this issue to that superior person, he never gave response to us... therefore we are totally disappointed from this action.

especially from this agency they took more than 45 days to deliver the cylinder, but the another agency delivered the cylinders earlier to their customers...

if we go straighty to that agency office means they never give response to us... this is also too disappintment for us...

customer code no: 552
agency name: Gowri durga gas agency
agency address: kongu nagar main road, thiruneelagandapuram, tirupur.

dear sir,

i hav to change my address, but my signature missmacth & i lost receipt but hav book,
so i asking that if any way of solution plz give me reply, iam ready to produce any other document with address proof, Id proof also,

i hoping positive reply from ur side


ur honest consumer

I fully agree

Very bad service by rose flames

Dear Sir

we reside in Ejipura, bangalore, we get gas from the Agency called " krishan Gas Agency" located at vanarpet, bangalore, . is been 20 days since we had booked for the gas, we are yet to get the gas, . every time we approach we dont get a good response from them, but they come and promptly supply the gas to a hotel located nest our house . dont understand this sort of supply happening right in broad day light .

regret to say, we are extremly unhappy over the bharath gas service