[Resolved]  Bharat Gas — Gas agency did not provide customer number and book

Address:

Thiruvananthapuram, Kerala

Iam Dineep KK, Kalanilayam, Keezhmoongod,Thekkupara P O,TVM and my phone number is [protected](res) [protected](Mob)
I took a gas connection in the year 2003 by installment through a field agent from the vinod gas agencies. He committed that me have to pay the amount within 2-3 month after completing the full amount he will give the necessary documents. They provided the Stove and gas cylinder According to him I have paid the full amount and he was recording it in a card. After the full payment he said that he will bring the gas book and customer number by showing this card. The man disappeared and I enquired in the Vinod Gas agency and they replied that there is no gas connection in your name. But now I got a mail from the Poorna gas agency, Amaravila regarding my gas connection. But they didn’t give any customer number just requested to bring necessary documents for changing the agency. But how could I bring this necessary documents. I reported this in Poorna gas agency and they replied that give a request that the book was lost he will make a new one. Actually I didn’t get that book then how can I say its lost. Now Iam working in Mumbai and I would like to get this connection because my money was lost. My adress is correct but they spelled my name as Dheneeph actually Iam Dineep K K. After that I come to know that there is lot of people lost their money through this field agent. Nobody have any documents against him. Please take necessary action to get this gas connection properly.