[Resolved] Bharat Gas — Worst response from Bharat Gas Agency ,Nagole,Hyderabad

sumankumarreddym

from Hyderabad, Telangana

Address:

Rangareddy, Andhra Pradesh

Dear Sir,

I am residence of Nogle and had a gas connection with Bharath Gas agency (Nagole) and the service they are providing is worst and they are selling the Gas in the Block market charging around 800 rs per gas cylinder.

Apart from this they give us the silly reasons Boys are not available for delivery which is not our headace , and they just disconnect the phone.If they are managable persons they have to manage this or else ask them to sit ata home.The main reason is they are selling the gas in block market and not serving the people in time.

More over the lady sitting in the reception does not know Telugu ,if i spaeak in english she look at my face as if i am scolding her . Please help us to resolve this issue as sson as possible.Take the neccessary action on this.

Regards

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Aug 13, 2020

Complaint marked as Resolved

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Comments

baithman

I do agree with the above complaint. I too have the same complaint. Their response is very bad. The phone call hardly get connected. Its takes one week the get the phone line. Going directlly to the agency, one faces the same problem. All will be busy in talking in phone or somethine else. They dont attent you quickly. Any complaints also, they dont check it immidiatlely. The cylinder comes more than 15 days to be delivered after booking. Applied for Second cylinder more than one and half year back, but still not available, whey i asked the question they mention only one thing "its stopped now". but i had applied long back before the instruction had come.

Its really very harassing. Somebody has to do something on this. I hope the management of this, is aware of the problem with this branch.