Bharat Petroleum - LPG supply
GAS AGENCY NAME
AMARDEEP GAS SERVICE, DEHRADUN
For last three months I am not getting gas supply on time even after advance booking for a month. Last month, my two of the cylinder were empty and food could not be cooked for one day at my home as gas was not supplied. I have contacted the concerned agency personally also no of times but they always say that they will supply but they never act on time. Last month they told a different story that supply could not be made on time as they lost customer data due to their computer system crash. After requesting and lot of persuasion, I was lucky to get one cylinder with the promise to deliver another in few days. But promise are promise in INDIA and there is no difference between an Indian leader and agents, like him.
Again after a month, now I am facing the same situation, my two of the cylinder are nearly empty and could not manage to get one cylinder even after meeting personally also not less than 10 times. First they say advance booking can be made only after 21 days of delivery of first cylinder. Now they are saying that they are not getting sufficient supply of gas from their company. Also they are propagating that this state is not getting sufficient gas supply as the state and centre government are not ruled by same party.
What is the truth, is there real scarcity as claimed by agents or bloody corruption/nexus between Indian economic terrorist(such as corrupts agent and officials, leaders etc. involve in illegal economic transaction) and company official/leaders/etc . Is the centre government deliberately reduced the supply to Uttaranchal, needs to clarify the situation .
indian economic terrorists - a group of people making illegal economic transaction at the cost of common man, they terrorised common people for whole life in one form or another . who will free common man from these indian economic terrorist.
Why there is no transparency in delivery of Gas. Customer should be able to track his current queue no and possible date of delivery etc with the help of modern IT solutions to minimise the corruption by placing effective system. ebooking of bharat gas is not operational.
BPCL LTD . A navratna company
key facts downloaded from ebharatgas.com
To become market leaders in Customer Service with the highest customer satisfaction index, and the highest safety standards.
To make Bharatgas a dominant brand in the segments we market, by becoming trendsetters in Customer Service, Safety and Quality
what a joke after reading from website and present circumstances in Dehradun -A DEVBHUMI or Chorbhumi.
A KNOWN FACT TO COMPANY about misuse of LPG cylinder and No action reflects prevailing system in indian society---downlaoded from ebharatgas.com
KUMARHATTI - The LPG cylinders meant for domestic supply here were continued to be used for commercial purposes thanks to commercial users- gas agencies nexus. The authority concerned has failed to check the menace, hence it were domestic users who have to face LPG supply crisis quite often.
The domestic users complained that the usually they have to wait over month to get supply whereas as per norms one should get the cylinder within a week time after getting booking receipt from agencies. Ironically the domestic users were facing problem but the things were quite different in commercial users who got uninterrupted supply of cylinders.
The domestic subscribers were generally told of short supply, however who paid over normal rate got easy supply, rued affected domestic users. The concerned department should investigate the matter properly, they demanded.
The gas agencies were supposed to deliver cylinders at home but it has adopted the practice to deliberately creating panic like situation so that domestic subscribers would rush to agency offices and pay extra amount for carriage cost from their own pockets, subscribers lamented.
Ironically the mushrooming of road side dhabhas, eating joints and hotels along Kalka-Shimla national highway particularly in and around this town and Dharampur has increased the LPG cylinders demand manifold. The residential schools galore have further added to cylinder supply.
On the other hand the District Food and Civil Supplies Department seemed helpless to curb the practice. According to department officials the inordinate delay in dealing the detected cases was major hurdle in checking the cylinder misuse problem. The cases remained pending for long for further action despite department made time to time raids to check misuse of cylinders, officials maintained.
where is the hope for hopeless customer
|4 Comments Updated:||
Post your Comment
Consumer Complaints |
Submit Complaint |
View full list of Companies |
Latest Complaints |
Updated Complaints |
Contact Us |
© 2015 Consumer Complaints Forum
If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail