[Resolved]  Bharat Petroleum Gas — Not arranging to deliver the cylinder as soon as possible even to the single connection

I am the user of Bharat petroleum Gas. I am having only one connection of cylinder.. and as me and my husband we both are working we take atleast two & half to three months to consume one cylinder.

On Tuesday our cylinder was over and we registered the complaint on Wednesday morning and against which I got the replied that there is no cylinder and we will get the cylinder on Saturday.

Now I had one question those people who are working keeping their babies in baby sitting and having only one connection of cylinder would they should not cook food for four days… Ok we can have food from outside but what about our babies what we will feed them they only survive on Milk and Milk Products.

I will just request to look after the matter and try to solve this problem.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear sir,

I am Akhileshwar Singh living at Flat No. 302, Arihant Hills, Shilphata, Khopoli, Dist - Raigad, Maharastra having Consumer No. 40420 from Lonavala Gag Agency. His sub-distributor A to Z Gag is supplying the Gas at Khopoli location. I have single gas connection. I had booked for refill on 29.09.09 and making phone calls from yesterday. But they told us refill is not available.
I have following issue
1. While the booking they are not giving any control no. for status& refill booking confirmation.
2. Too many times when I reach there to take the delivery, name is not registered in register.
3. There is no door delivery facilities with delear. In such way I loose more money for transportation. However our building is only 500 meter far way from Agency.
4. Not getting proper feedback and cylender on time.

Please see and take corrective and preventive action to make the door delivery on time.
I am Rajesh Kumar Srivastava my Singal Gas Connection No.3730 of Mamta Gas Services, Kanpur Road Lucknow I Booked on 15.2.2012 but not delevered till dated 14.3.2012 I am suffering from your poor services My mobile No. [protected]

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