[Resolved]  Bharat Petroleum, Lpg Cylinders For Cooking — delays, bad service by Distributor

Address:

Thane, Maharashtra

we have a Bharat gas cooking cylinder connection no 47392 serviced by M/S Chaitanya Gas Service, Dombivali [ E ]. we had booked for a cylinder on 4/9/10 & though we were promised supply within 8-9 days, till date [ 21/9/10], there is no supply. Distributor's phone numbers are always engaged. Even during personal visit to the shop, we are given evasive answers reg supply in rough langauge. They claim to have short-supply , but, in nearby Kalyan City , there are no supply issues. There is absolutely no co-ordination between the said distributor's front office/shop & their godown & in the past we have noticed that, though the front office had informed that cylinder has been despatched, the godown people are unaware of the instructions & thus they don't supply. There is big rush of totally harried customers at the distributor's front office & there is no end to sufferings of common customers like us. - complaint registered by Mr Bhave of Dombivali [ e ]