[Resolved]  Bharati Airtel Prepaid — Regarding Recharge

Address:

Chennai, Tamil Nadu

I got a message on 15th July 2011
Message: "You are an Airtel STAR customer! Todays surprise offer. Get 10% cashback on RC225. Special offer only for you. Call 121313 for further details.".

When I called to the number mentioned in the message.

Below is the message spoken by voice recorder.

"You are an Airtel STAR customer! Todays surprise offer. Get 10% cashback on RC225. Special offer only for you. As an Airtel star customer you will be given extra 22.50 paise talk time for recharging RC225 offer only today."

If I recharge with RC225 I didnt get any talk time, If I called to customer care they are saying RC225 is a booster pack. If it is booster pack why they have mentioned about talk time in the voice message recorder and in the both the message and message spoken by voice recorder they havent mentions about RC225 is a booster package.

What I have to do now to get my amount back??

I have given a complaint to the Airtel customer care Ref # :[protected]

Thanks,
Suresh.