Bharti Airtel / Airtel DTH — Services related

Address:

Meerut, Uttar Pradesh

I never think that i get such worst services from a brand like Airtel. I start face the problem since first day when i upgrade my normal setup box to HD Recorder. I book it through online and make the payment through CC(TRS ID[protected] on 21st March'12 and team will replace the same on 22nd of March and since that the services are not available on my Setup box i don’t know how many call i make to customer care and Nodal officer[protected],[protected] and after two days it will start working and from yesterday the setup box is not working again i start the follow up with customer care ,local help from Airtel[protected] ,and nodal officer every one told me the same thing switch off the setup off and etc........it’s not working from last two days rather than providing any resolution.

I think i make a big mistake to expect the batter services from Airtel.

Now i want to get my money back rather than their services.