[Resolved]  Bharti Airtel Broadband Services — Forgery/Fraud by Bharti Airtel

Airtel — forced payment of fraudulent charges

Hi,
I have taken an airtel postpaid connection under Advance rental (one year 1199) scheme on 10th May, 2008. On 05th May, 2008 i have asked Aritel to convert my postpaid to prepaid as i do not want to continue with advance rental plan. But i have been told that advance rental of 1199 for next year has already been chanrged to my account. I made so many request and show my concern for unwilinness to pay 1198 for next year. But nothing happened and finally i have made a request to close my connection. After that, Airtel harassed me through all possible ways and forced me to pay the fradulent charges of 1198.
When i paid the charges, i re-issued the connection as i know i can use the connection for one more year because i have already paid the rental for next one year. But then in next bill i have been charged a fresh rental of 298. When i complaint that i have already paid advance rental and i should not be charged monthly rent, Airtel does not agree. The said we can not find out that you have paid for any advance rental.
This is a complete harassment. I am a software engineer and i do not have time to go to consumer court. Can i get justice through this forum?
Thanks,
Gaurav

Airtel — AIRTEL payment Forgery

HI
I issued cheque on 11.11.2008 through ICICI bank for airtel landline bill, they withdrawn the money on 14.11.2008, i have proof from icici bank statement even from Airtel customer care manager also.
Airtel customer care manager asked Apology orally, it happens due to mistake in accounts department. But still mental torchar from customer care service every day and not cleared in bill also.

AirTel — Airtel Boardband fraud !

Lets begin this story from MARCH 2009
I installed airtel broadband internet at home with a plan of 512 kbps night unlimited costing me 877 pre month including taxes
After a month we get the shock of our lives when the bill after 1mnth of limited usage and waking up nights to use the internet ... we get a bill of 4000 Rs ard that amt .. shocked we call up the agent fellow MR.KANHAIYA MISHRA ... to tell him about this catastrophe,
After much a do - it was found that airtel had put in the wrong plan number and therefore our services were started again, after telling us that the extra amount will be waivered ... (This was due time till the next month had already arrived) Soon the next month came unlike their services, the bill always comes on time.
This months bill thankfully was right amount but suprisingly the waiver that we had asked for wasnt given the bill still showed 4000 +877 after all this month full of talking to very rude n irrisponsible customer care executives.
So we decided we will not pay the bill yet again till the waiver is given .
Day two of the arrival of the bill suddenly one saturday afternoon a DUMB (is an understatement) COLLECTION AGENT comes to our door step asking for the bill money . We enquire how much are we to pay ... SUPRISINGLY the agent did not knwo how much money he is to take from us !!
We refused to give him the money and told him to F$#k off
Next day again the agent comes by ... by all due consideration we were like there might be a fault of printing so we paid the bill accordingly of Rs.1760 (Rs.4 extra) i.e 877+877 of 2 months .
But no the line wasnt restarted, our line had been bared and still shows a billing out standing of 2000 Rs.
I have made calls everyday talking for atleast 1/2 an hour to all the call center employees in all corners of INDIA from GANESH, MAHEASH RAJESH DEVESH to the likes ... for 5 days day and night all assuring me that the services will start in 24 hrs ... i guess they live in som hyper time where 24 hrs is like never ending ... our services have still not been started, halfway down the next month and the next month bill awaits !!
without using internet at all for the entire month ...
I just called another insolant call center employee who kept me on hold for like 30 mins flat and answered telling me that i will have to pay 2000 Rs to restart my services .
Now what justifys this ... I wanted to inquire how i can file this case in the consumer court in lines of fraud ..

Airtel Broadband — case of fraud

I got a no from internet regarding New Airtel Broadband connection. I called that no and the next day a person called Aleem came.He took Rs 1000 from me and refused to give the bill and told that he will get back to us within 1 day.There was no response from him so i called him.The person told that the connection takes 1 week.After that he started telling that there is some technical problem and he said he will refund the amount in 1 week.Now its more than 25 days and there is no response from him or his.Even after repeatedly calling the office these people are not responding properly.
The address of that Airtel office is:

MATHA TELE LINKS
No669, 45th cross
Adrash garden,
Jayanagar 8th block,
Near sangam circle,
Bangalore
Karnataka
Landline number: +[protected]

Mobile number: +[protected]

Hope u see my complaint and respond to it.
Khushboo Agarwalla
pn:[protected]

Airtel Postpaid — Forcing to pay extra Advance Rental charges

Dear sir,
Mera Number #[protected] hain,Jisme mai 2 year ka Advance rantle le rakha hun. jiska maine paiment kar diya tha, phir dubara se Dec-2009 ke bill me Advance ratle ka charge laga kar bheja gaya hain,Jab ki mujhe Advance ratle liye huye 1 year bhi nahi huwa.

Esliye Aaapse meri Request hain ki mera Bill per Gaur karte hue use thik karaya jay,

-Thanks.....

Airtel — CHARGED FORGERY

i am using airtel card on my number airtel activate itself and telling in sms its free of cost deducted 15 rs.
after second day start news service which we get from tv and charged 1.5 for 7day 1.5*7=10.5
after 87th day they started began daruvalas astrology service althought i rejected call directly and charged 15 rs. i tell to recover my 15+10.5+15=40.5 and call charge for complain 5(10 call) + 2(4call)+2(4call)
ie total 49.5 they tell they cant do

rascal service provider

servicerenderer bhikhari hai sale........ tod do airtel ke sare network
lifetime card ki waje se income gayi to din me chaku dikhake lootne lage
bhikhari bhikhari.............

I applied for airtel broadband connection and for installation the agent (Santosh [protected]) took 600 Rs and din't revert back.I applied for the connection on 25th Nov and still getting no response from anyone.I called the customer care several times got complain no[protected] on 22nd dec) but still there is no connection availability.The mentioned that they will refund my money.My application no is-188293.Please look into this matter as soon as possible

Regards
A.Pawan naidu
Ph-[protected]
Email [protected]@gmail.com

AirTel — fraud and poor service

Sir, I had installed Airtel Dish TV on 04 Nov 2010 with the help of the local dealer authorised by the Airtel Company here in Srinagar. Remote of the dish TV become unserviceable on 17 Feb 2011 within the warranty period but the person detailed by the dealer to provide services in Air Force Station , Srinagar had charged me Rs 250/- out of turn inspite my remote is in warranty period whereas the remote costing Rs 150/- only that too after the warranty period and my set up box got unserviceable on 21 Feb 2011 that too is in warranty period after calling the engineer for rectification they came to my house after three days and charge me Rs 200/- for visiting charges which is illegal as per the company rule, as the visiting charges will levied after 6 months and the visiting charges as per company norms is only Rs 100/- . After they installed new set up box now i am not able to see all my channels which I prescribed in my package due to poor installation and when I am calling to get it rectify they are making me fool from past four days and not coming to rectify it.I also lodged my complain in customer care on 24 Feb 2011 against cheating by the dealer vide complain number 5587405 and bad installation vide complain number 5584981 but still no action had been taken against any of the two complaint by the company. So kindly I would like you to take action against the above mentioned company/ dealer for cheating me and giving me the worst ever services of my life till date as soon as possible.

Please solve it as soon as possible

Airtel — bad service, fraud service

service of airtel digi tv are so bad that i have lost my hope of getting service, they are purely playing with the customer, what they have done with me and my family, they call us several times and told us that they are coming for service but all are false, it happens with us 12 to 13 times, my brother told that we will complain but they misbehave with my brother and gave him their complain email id, and told that we can do nothing. Now please help us from this problem.

its very pathetic

Bharti Airtel — Poor Services and No Customer Service

I have been complaining regarding poor EDGE services from last two months but no action has been taken till now.
I have been harassed by a lot by this customer care executives.

Regards,
krishna Loya
[protected]

Oh please No one had actually worked on my complaint. N i am being said that my phone had a problem, but for your surprise when I am using other service provider sim card there is no problem.

My complaint is against the poor customer service you provide who do not believe in solving any problem.

Anyways I need a mechanism using which I can lodge a complaint against those officials.

If you can provide me those then please do so.

Gimme any other ID other den ur airtelpresence email id...
Coz I am not getting any response from that email id...

AirTel Bharti — Service Fraud

Dear Sir,
I am a customer of airtel postpaid moile since 2006... airtel has billed wrong billing in my no [protected] i did so many complaint and mails but i did not get solutions,i was complaining since august 2011 but i did not get response. i got tired and did full payment on 05 june 2012 and i got commitment by airtel executive mr arvind chouhan and mr rohit, they committed me as per them my no will activate with in 24 hours but after 14 days it is not activated and now they are not receiving my call.
they have called me by these no airtel office no is [protected] and rohit no is [protected] and arvind no is [protected].

i thought they have done fraud with me.


need your help


Please help me

Regards
Jitendra Chaurasiya
[protected]
jkc.[protected]@gmail.com
[protected]@rediffmail.com

Namaste Vaibhav,

This is to inform you that your concern listed on 31 March 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Namaste Vaibhav,

Further to our discussion dated 31 Mar. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Vaibhav,

We would like to inform you that your concern listed 31 Mar 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33