[Resolved]  Bharti Airtel Limited — Faulty Bill

Address:

Thane, Maharashtra

This complain is regarding generating wrong bill, complain is company charge for message which are failed as per their system. I had already noted complain and doing followup for last six months, but there is no response. as per their officer once message hit systems its chargeable whether its delivered or failed, even nodal officer, customer care people, Appellate officer all say its wrong process, but they didn't took any step to solve.even there is no call from any technical person to resolve matter. also I had asked for message regarding 160 charactersas they say its rule made by TRAI but till date they haven't provide me proof.