[Resolved]  Bharti Airtel Limited — refund payment for rejected broadband connection

sir,
I am Manusekhar resident of yelahanka new town applied for airtel broadband service on 23rd dec 2009 with the fee of Rs. 3400, the same has been rejected by the company due to improper documentation. So I have raised a complaint for refund of money on 7th jan 2010 (COMPLAINT NO.[protected], which the company has promised to return the money within 15 working days. The first response I got from the company was on 2nd week of feb 2010 which told me to scan and mail the application. I have mailed the scan copy of application on 23 feb 2010 to the mail id given by company. On 24 mar 2010 the company is once again promising to return the money by 31 mar 2010 with a new complaint no. 30827984. So can you please help me out with this.
Thanking you

Manusekhar. A. S