[Resolved]  Bharti Airtel Ltd — ABUSING LANGUAGE OVER PHONE

Address:

South 24 Parganas, West Bengal

Dear Sir,

SUB : COMPLAINT AGAINST YOUR EMPLOYEE
FOR USING ABUSING LANGUAGE
( MOBILE PHONE NO: [protected] )

I am one of your very old unfortunate customer
( [protected] a 15 years old connection ) got a
very bad experience with your employee.

Today ( 29=11=2011 ) at 11.19 am I got a phone
call from [protected] and she has mentioned
that I can get a Sim-Card which is absolutely
free and amount to be paid against usages only
and I agree for that and after some time your
representative came to my office for collection of
documents and he narrated that I need to go for
some minimum fixed amount plan to take the
connection. Since this was not as per discussion
I decline to take the connection and your person
went back.

After that I got a phone Call from [protected]
at 1.53 P.M questioning in very rude manner why I
refuse to take the Sim-Card. When I narrated the
whole thing he and also one of his colleague
started abusing me in most filthy language with
taking my Sister, Wife & Mother and I was shocked
with such behaviour and when I mentioned that
I will lodge complaint against them, immediately
they disconnected the phone

I believe that you must have got conversation
recorded, which I would request you to investigate.

Now, I am lodging an official complaint against
the caller ( he claimed Airtel Employee ) for your
immediate action failing which I have to take the
help of the law of the land.

Please do the needful,

Regards,

Ujjwal Kumar Das
Vice President
Patton International Ltd
3C, Camac Street
Kolkata - 700 016
Mobile : +[protected], [protected]

Residence :
4/2K/110, HO CHI MIN SARANI
SARSUNA SATELLITE TOWNSHIP
KOLKATA - 700 061