[Resolved]  Bharti Axa General Insurance Comp Ltd — Non adherence to the commitments

Address:

Mumbai Suburban, Maharashtra

Hi All,

Period of Insurance: 24/05/2011 to 23/05/2012 (Never Claimed since insurance taken 2 + yrs)

Just to bring to your notice that I have been the customer to Bharti AXA general Insurance Comp Ltd, I was not here in town so could not renewed the policy however once reached back to India I called up to the toll free no[protected]th Aug 2012) of the company for the renewal of policy, agent suggested that our person will come for the inspection/Revaluation of the car, no one turned up. Again followed up, kept on getting the commitments but no adherence to same. Yesterday 3rd September 2012 received call from Bharti saying that our personnel will come tomorrow for the inspection of car and said that the NCB benefit won’t be given to you since the 90 days are already over.
They did the delay in the process rather they were waiting to complete the 90 days so that they should save on the NCB and charge the extra premium to me.
Again bought this to notice to higher management (Mr. Gurjeet- National Manager) at there Bangalore office[protected] but he also kept on singing the same song.

I need justification on same else shall move to the court against the company to ensure the other customers should not suffer.

Note: When i did some due diligence came across that BHARTI AXA is only interested to do the insurance for the cars ageing less than 5 years to get the interest benefit on the premium.
My recommendation to people to be away from this company for any kind of transaction.

Regards,
Vinod