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Big Bazaar, Bangalore - Big Bazaar, Iron cot

 
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I ordered an iron cot at Big Bazaar, Bangalore on 25/1/2009 and they promised the delivery on 9/2/2009. Later that i gave about 100 phone calls with respect to the delivery, but there is no response from there end. I am thinking to put a case in consumer court. Please suggest me how to approach for that and please let us know if any one interested to do the same.
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The big bazar, old madras road, bangalore gave me such a bad experience, which make me to never look to them again.
I booked a cot, mattress and a TV table on 03.01.09 but till now even after so much calls and perosnal meet the goods are still not delivered me fully.they send cot, mattress one day after 25 days of booking...then there fitter came after 3 days after so much calls.Still (26.02.09) TV table is not delivered to me, even I paid them fully on 3 jan 2009 itself.
Its this way to treat the customer. If they are not able to delivered the goods on time, then why they are taking the orders???
Junta, who are planning for some order from there...be prepare to be foolish and tortured by them...

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    Big Bazaar, Bangalore - Big Bazaar, Iron cot