[Resolved]  Big Bazaar — Schemes

Address:

Karnataka

Dear Sir,

We would like to bring to your kind notice, that we made purchases of Rs. 33,000/- from 1st May 2011 to 12.05.2011 at Big Bazar Koramangala.



During this period there was a scheme was going on, that is on earning of 108 points, customer will be getting freebie of “ Set of 3 Tuffle Trollies”.



Since we were short by few points, we have purchased Water Filter KENT worth Rs. 14,750/- and earned 108 points. When we approached the store manager to take our freebie “set of 3 Tuffle Trollies”.



We were told that the trolley bags are out of stock and asked us go to J.P. Nagar Big Bazar from there we have visited following stores :-

Bangalore Central, E-Zone Koramangala, Banashankari Big Bazzar, Old Madras Road Big Bazzar, M.G. Road Big Bazzar, the only one answer we have heard from all the stores is that “ No Stock”. This is very disappointing, after wasting our time, energy and perol.



Our question is, why were you run the schemes, if you don’t have the stock of freebies?



We again met Koramangala Big Bazzar store manager, we were informed that the stocks are not available & this particular scheme is over hence we will be not getting anything.



As a regular customer of the Big Bazzar we were very much disappointed and more over your staff have taken 15 days time to supply water filter and again they have taken four days for installation.



You will be getting more information from your customer care executive Mr. Amit at Koramangala store, with whom we were coordinating.



You will highly appreciable if we get Scheme at the earliest.



Please revert on the same mail id and our phone Nos. are [protected]



Thanking you

Your truly



Usha