[Resolved]  Big Bazaar Sealdah Kolkata — deny to replace of a sunglass within warranty period

Address:

North 24 Parganas, West Bengal

I had purchased a Sunglass from the Bigbazar Kolkata, on 12th april, 2011 with a 12months warranty for any shorts of defect , including manufacturing defects . In the month of june when I had started to use that product one day I had noticed that the handle of that particular sunglass had fall down on the road from my face . Though I was not in the city on that time , I could not return back to store. In the month of October when I had returned back to the store the orgarnisation such as bigbazar and their staff who had sold me the product , behaved with me such a way and tried to prove that I had broken that product and went to replace and also behaved with me in a very bad manner except the Deparment Manager Mens .
Now they had asked me to pay less than 500/- to repair that product where as the product is still within the warranty period .
Please take the necessary action , and help me in this regards .
I hope I can get the justice from the consumer forum.

Mrs.Chandrima Mukherjee
Mail : [protected]@gmail.com