[Resolved]  Big Bazaar — Two Cards Swapping

Address:

Thane, Maharashtra

Dear Sir/ madam, I Anis Ahmed Khan had purchased three shirts on 28th Feb-11 from Thane (Ghodbunder Road) Big Bazar, During the time of payment, I gave my ICICI Debit Card but the lady at the bill counter said that this card is showing error, then i gave my SBI debit card and the amount got deducted from SBI account, for which i got the reciept also. But after some times i got message in my mobile that amount has been deducted from ICICI account also (ICICI debit card no. is [protected]), i confirmed from the bank and , then next day i went to Thane Big Bazar and I was told that i will get the amount very soon by ASHVINI MAHADIK. Ashvini mahadik sent a mail to Mr. Vijay palkar on 4th march-11, (An executive from ICICI) regarding the twice debited and she forwarded a mail to me and promised me that since it is a debit card, it will take 20 days to come in your account. After 15 days i called Mr. Vijay Palkar regarding the status of my money, he said that i have not recieved any mail from Big Bazar, then again I called up ASHVINI MAHADIK, she said that I was not aware that he has changed his email ID, then she again frowarded the mail to him on 16th march-11 at ashish.[protected]@exticici.com and forwarded the same mail to me. Now till today on 2nd April I did not got my money and when i called ASHVINI, she said "now i can not do any thing , you have to coordinate with ICICI bank, And it was not our fault, problem was with your debit card.Any how I have already done my work" Also she is not ready to give her seniors contact no. or name. She is telling that seniors name and contact no. is confidential
Apart from this i tried to call Mr. Vijay Palkar, he doesnt picks my mobile now, Pls. do help me.