[Resolved]  Blackberry — Service Centre

Dear All

i have got a new blackberry cuve 8520 in last month. my memory card saved picture is not open some time and without my instruction my ringtone are change some time. please resolve my problem is early basis. kindly tell me the blackberry customer care no and proper address in punjab. know i m in jalandhar (punjab). my cell no:- [protected]. i m waiting ur reply?

Dear All

i have got a new blackberry cuve 8520 in last month. my memory card saved picture is not open some time and without my instruction my ringtone are change some time. please resolve my problem is early basis. kindly tell me the blackberry customer care no and proper address in punjab. know i m in jalandhar (punjab).

Thanks&Regards
Amit Kumar
Investment Officer
HDFC BANK
Cell:- [protected]

black berry should take heed of the complaints. most of the complaints are going unheeded coz the communication between the customer and blackberry customer care is not put across consumer cell forum.
Kindly mark a copy to the Sect, Jt. Sect, Adnl Sect, Directors etc in the ministry of consumer affairs whenever u write a complaint to the concerned company.

regards
sarthak
Krishi Bhawan

Blackberry Storm(9500) — Facing somany problems after purchased from the third day.

Dear sir/mam
I purchased a Black Berry strom from Vodafone store from calcutta Dalhusi's store. But, the main matter is that i faced somany problems from the third day. the mob i purshed on 14/apr/2009.

Name =Prabal Pan
Mob=[protected](KOLKATA)
Addres=Diamond Surgical 51, college street
Kolkata-73

I have purchased a 8900 set from India, Nagpur Dealer. Its IMEI [protected], PIN 2105126C, sku HSRM29K1ZZZZ. I am having a problem with this phone its get hang showing this message " uncaught exxception: net.rim.device.api.system.ogjectgroupreadonlyexception. I have complain to the dealer and the same was repaired and return twice but still the same problem is being faced. Please advice what should I do in this situation as I am facing a lot of problem. You can contact me at my cell [protected].

i suksham maniktala is havin blackbery storm9500..i m facing problem of battery..it is not even working half a day...plz help me out..i got the phone in march..plz recommend me???
my mobile number is [protected]...waiting for your reply

Blackberry/Blackberry Pearl 8220 mobile — Damage in mobile

I bought my Blackberry Pearl 8220 model from Reliance Digital Showroom(Located in Shipra Mall Ghaziabad) on 29 November 2009. On the next day i observed two black spots on my mobile screen(screen which appears after opening the flap). I took it to Reliance Digital Showroom where they said that i have to take the cell phone to customer care.I registered a complaint on the toll free no. [protected]. My complaint no. was registered with name HARISH KUMAR. I took the mobile to customer care services{Redington(India) Ltd E-48/4 Okhla phse II Delhi){I was given the work order no.934 and they took my cell for checking} on 3rd Dec 2009 where they told me that the spots are due to crack on the screen.But it more over looks like a internal damage (Pixel Burn) because there is no physical damage externally.The customer care executive told me that the screen is damaged internally due to pressure applied externally by a finger or so. I explained to the customer care executive that i have not mishandled the cell and i have not damaged it.I am not satisfied with the reply of customer care.The spot on the screen is expanding and destroying my cell phone's view.

I was not even given a written confirmation by Customer care regarding what the defect is due to. I request higher authorities to look into the matter.

I want a written confirmation from Blackberry about what the defect is all about.If the customer care says that it is a external damage then i would like the blackberry customer care to put it in written confirmation and give it to me.

I would once again request that i have not done any external damage and it is internal problem caused by malfuctioning of cell phone.Therefore,my cell phone should be replaced.

I even wrote a mail to [protected]@redington.co.in on 4th december 2009 but have received no reply from them till now.

details of mobile are:

IMEI: [protected]
PIN: 262B1DAD
Date of Purchase: 29 November 2009
Name: Harish Kumar
Email id: [protected]@gmail.com Phone no. [protected](Vodafone) used with my Blackberry.

Hi,
I had purchased a brand new Blackberry 8520 exactly a month ago...I had few problems with the handset.Redington the service center in blore was helpful in taking my complaint and getting it rectified...Later after 2 days...a person calls me and states...he has received a replacement approval.I was infact really happy for the service offered by Blackberry...But to my dismay and suprise..the person asks me to bring the box...i obliged to them and replied that i have the bill details and all manual which was part of the box piece...he immediately stated...sir I am sorry i cannot replace the phone. I would like to confirm...why am i being penalised for not having the box but when i have the documents and manual...and also a brand new phone as wasted my time in shuttling between the office and my residence...
Kindly state the procedure for replacement of handset without the box

Actually my brother bought Blackberry curve 8520 from Australia to India, we were trying to use our local network SIM card but there is no response . Error msg is Invalid SIM card. pls do me the favour by contacting me through my mobile. Mobile Number is [protected].

dear sir
we are not reciveing the setings ag internet broswing by our local network (RIM)
kindly send the sentings by massage pls
IMEI NU [protected]
MODEL RCG41GW
PRD[protected]
REGARDS

I want the customer care number for blackberry handset( Bangalore), as i m not able to set the wi-fi for my 8900 curve. So please help me out.

black berry 8520 curve — display damaged in accident

Hi,
One month back we purchased the black berry 8520 curve model and yesterday i met with an accident. the display has been damaged. i have insurence for this mobile.when i reached the shopkeeper they said this would be done under accidental insurence claims.so once i bring the quatation they said they wiil be able to claim for it.
can u please let me know the procees for this.
and let me know how much cost will be to replace a new display.

Dear Sir/Madam,
Theft my Mobile Phone
Block IMEI Number and Kindly trace my theft mobile BlackBerry 8520
I would like to make a complaint regarding my theft mobile phone.

Mobile details:

My Name: Ashok Kumar pradhan
Phone Model : BlackBerry 8520
Make: BlackBerry
My Email : [protected]@yahoo.com
Theft Date: Dec 19, 2009
IMEI No : [protected]
Sim use : Airtel
Mobile NO : [protected]

Immediately I informed the Delhi Police in writing and also requested Airtel to block the outgoing calls from my mobile and issue me a duplicate sim.and I getted duplicate sim form Airtel but i want no one Misuse of that phone and no one take advantage of that mobile phone so please block my mobile phone

I Kindly request you to trace and find the mobile. Please block the mobile using the IMEI number mentioned above.

Please treat this as my complaint and I request to take necessary action to get back the mobile. Please let me know if you need any additional information.

Thnks
Ashok Kumar pradhan
1735 IInd Floor
Sheer Singh Bazar
Kotla Mubarakpur
New Delhi 110003

Blackberry 7230 — Updation

dear Sir,

I am holding one Blackberry Handset of Model 7230,In which I am not able to get the missed calls and ring volume is very slow.Software Verson is v4.0.0.188 on platform 1.6.1.49. Kindly suggest me to overcome the above mentioned problem.

Dear sir,

I am having Blackberry 7230 Model.I am facing problem with the same.I am not getting any Missed Call information and my ringtone is verry slow.My software verson is v4.0.0.188 with platform 1.6.1.49.

Kindly give solution for the same.

i have blackberry8310curve and unfortunately my phone fells down in my pott and now its not working pls tell me the authorised customer care center near new delhi

Blackberry — non receipt of 5% discount offer money

Sir/Madam,

I had purchased a Blackbery mobile Model 8520 from Cannought Place New Delhi vide invoice No. DL?35081. With scratch card I got an offer of 5% discount.
All documents were fwded to chennai office vide speed post 'SP ED91210629OIN on 16-10-09 but 5% money has not been received till date.

Kindly confirm action taken on priority.


Regards,
Gurpreet Sekhon
[protected]

sir i m wanted to know the service centers on blackberry in delhi
of east delhi can u plz tell me the locations..!!

Hi,

I have a 8100 pearl and the problem i am facing a problem with

1.Joy stick ( Scroll ball)
2. with the key pad no 2

where can I get it repaired or replaced in bangalore ?

i have got black berry 8800 and my phone track ball is n, t working upside, i have asked from airtel idea relaiance electronic store about bb servic centre in punjab i m from jalandhar city and heard that in ludiana there is one service centre near feroz gandhi market but i neva get exact address of black berry service centre i don, t really they don, t have any service centre in india?pls tell me service centre in ludhiana, chandigarh