[Resolved]  Bluedart Express Ltd — DELAY IN DELIVERY

Address:

Mumbai City, Maharashtra

Waybill No : [protected]
Pickup Date 01 October 2011
From Kochi
To Mumbai
Status Shipment Redirected
Contact Customer Service
New Waybill No [protected]

Waybill No : [protected]
Pickup Date 03 October 2011
From Mumbai
To Mumbai
Status In Transit
Await Delivery Information
Expected Date of Delivery 04 October 2011
The above shipment which contained the Railway Booking Receipt and the key of a M/Cycle booked in Train. The courie was booked on 1st Saturday and they had assured delivery on 3rd Monday after 2 days. On 3rd on enquiry they informed that the PIN in their records are wrong and can be delivered only on 4th. The PIN on the envelope I had handed over was correct and if they had made a mistake in the PIN it can not be my fault. In railway if the goods are not taken delivery within the stipulated time we have to pay heavy demurrage, which also we had informed Blue dart when we contacted on 3rd. But thier reaction was quite irresponsible. If they wanted they could have delivered it on 3rd itself. This shows thier attitude to the customer from whom they have already collected money , and the customer has to suffer after that.
For no mistake of mine We had to suffer monetary loss by way of demurrage in Railways.

Krishnan