Bluedart — Refusing delivery and use of Abusive language

Address:

Ernakulam, Kerala

On May 24th 2011, I received a certificate through courier. Unfortunately the certification board sent it through Blue Dart, I don't know why they choose Blue Dart.

I received a call from Blue Dart executive on 4PM. He told me to rush to the Blue Dart office and collect the courier as soon as possible. I had to cut short my office hours to collect the certificate.

When I inquired about delivery at home, they simply said that it is "not possible". Whereas DTDC and Professional delivers package directly at my home.

Despite of this inconvenience, when I reached office they made me wait for more than an hour. I asked them why I have to wait for a long time. Then came an executive in Ernakulam office with strange spectacles ( with lens as thick as soda glass). He told me that they took those couriers to "Out of delivery" section, and he followed with usage of abusive language. I don't know why I have to hear that.

I will not ever sent a courier through Blue Dart. I request you all to double think when you use Blue Dart service.

Regards
Nevil