[Resolved]  Bluedart — Debit Card Delivery

Address:

Pune, Maharashtra

Hello,

This is Abhijeet working with the Advertising Company. I was supposed to receive my HDFC Debit Card 15th November. I got a message from Blue Dart stating- we tried to Deliver a shipment to you. Please contact us.[with shipment number details]
1- I was available for the whole week in the office they why didn’t I receive the card?
2- If Blue Dart have really tried to contact me, then why they didn’t put a note at my company gate which all courier companies does.

When I tried to contact Blue dart services again on 19th November, I got a response from Jeniffer- [Supervisor I believe & very impolite lady] we will retrieve this shipment from HDFC and you will get it on Tuesday- 23rd November for SURE.
I did call again today [24th November] and I got a response from same lady that you need to call HDFC and ask them to resend that shipment. she simply showed that they are no more responsible for this and now it’s between you and HDFC.
Now, as this is the Debit Card shipment, my earlier card is blocked by HDFC and I am not able to use my account for ATM services.

If this lady would have told me earlier that we cannot retrieve the shipment and you contact HDFC directly, then I would have receive it much earlier. But just because of the negligence and poor service of Blue Dart I have faced this mental and fiscal trauma.

I would request to have some strict action on Blue Dart and its unorganized system.


Abhijeet
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