[Resolved]  Bmtc — Non issueance of Daily Volvo Pass(Rs.75) Gold Pass

Dear Sir,

I am an daily commuter of 258C VOLVO bus which ply between Nelamanagala and K.B.S.

Last friday dt.09.05.09.as usual i took the bus at nelamangala terminals and i asked for the daily pass ( Rs.75/-).for which conductor who belongs to katriguppe depot with his no.D/C6176 and the bus no. KA 01 FA 2020 told me that he has not been provided the passes from his depot, when contacted the depot manager Mr. Ramesh[protected] he decently given me the phone no. of one mr.Sampangi Ramegowda(Manager operations) Mobile no.[protected]..He simply disrespected my words and told that there is no hard rule to issue the passes in BMTC, if at all we have to travel, he told to pay the money and purchase the ticket and travel.

we know to travel but what is the purpose of introducing the day pass of Rs.75/- and why the BMTC officials are acting as Bosses, let them know that they are only public servants and there main aim is to satisfy the Commuters, and serve the public in good manner.

This matter has been hand written and faxed to Mr.Jameer Ahmed Pasha, Managing Director which was acknowledged by his Colleige Mr. Ajay. for further action.

Surprisingly even today when i took the Volvo Bus no.KA 01-FA2031 at about 7.30 Am from Nelamangala the same thing has got repeated, who has to save us god only knows

Kind Attn Mr.Syed Jameer Pasha
Managing Director BMTC

Respected Sir,

Following are the dates for which inconvinience has caused by your corporation for me personally, kindly advice what action i should take or shall i go to the consumer court for the justice, today also the same thing has repeated and i have complained to your BMTC control room at about 8.00 Am. for which they have acknowledged and spoken to Mr.Ramesh depot manager ( Depot 13 katriguppe) only from this depot the problem is getting created and all the three days it has brought to the notice of Mr.Ramesh over phone personally by me for which i have the proof in my mobile. kindly advice what to do. and also i know Mr.Ashok Transport minister personally, till now i have not brought this to his notice Kindly do the needful

Date Bus no Depot Conductor no. Ticket no.purchased
09.05.09 KA01FA2020 13 D/C 6176
12.05.09 KA01FA[protected]/12.05.09
14.05.09 KA01FA2031 13 D/C[protected]/14.05.09

Please let us know what to do and please look into the matter that it should not repeat from tomorrow,

thanking you sir,

With warm regards
K.Kiran Kumar
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Verified Support
Aug 25, 2015
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir, We are getting updating pop-up message from this site from last few months back, so delay in reply. Sure action will be taken on your complaint. BMTC
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bangalore Metropolitan Transport Corporation [BMTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    2853
    Pending
    0
    Resolved
    1389
    Bangalore Metropolitan Transport Corporation [BMTC] Phone
    +91 80 2253 7596
    Bangalore Metropolitan Transport Corporation [BMTC] Address
    BTS Bus Depot Rd, Shanti Nagar, Bengaluru, India - 560027
    View all Bangalore Metropolitan Transport Corporation [BMTC] contact information