I am Ashim Saha from Kolkata I booked 2 tickets for Raajneeti on 6/6/2010 at 5:45 PM in CINE MAX: MAIN SQUARE. I had using my Net banking through my Debit card for booking the movie ticket on 06/06/10. But at the point of time booking ticket there is a system error on Bookmyshow.com. Then I had tried another time and the booking confirmation is confirmed on my mobile & mail (Ref No. 0001629342) is confirmed.
After the booking I had used me Phone banking to check my available balance in my A/C. Then I realize when the system is error on Bookmyshow.com the tickets was booked & amount was debited (Rs. 413.09). Kotak bank informs me I had made the transaction (Ref No. 0001629332). But I don’t need these tickets because I had also done my booking after the error. My new booking reference no is 00016293242.
So kindly relies thou itckets. Also I had complain on Kotak Mahindra Phone banking regarding this (Complain No: 1-390501951, dated: 02/06/10), for stop payment. Please cancel this transition & credit the above mention amount.
Cancel the transactions: Ref No. 0001629332
Amout: Rs. 413.09