Dear Sir / Madam,

This is with reference to the Partial Non-Delivery of the IPL Merchandise ordered by me via Bookmyshow.com.

I have placed the order online on Bookmyshow.com on the 7th of March 2011. at 16:50 p.m.

The total value of purchase is Rs. 845.00/-. The Bookmyshow.com Invoice no. is: INV0083699962.

The list of things ordered by me were:

1) Mumbai Indians Large Flag with plastic rod for Sale 2x3 feet.
2) Mumbai Indians Wrist Band.
3) Mumbai Indians Mouse Pad.
4) Mumbai Indians Plastic Bugle.
5) Mumbai Indians Cushion.
6) Mumbai Indians Keychain Wristband.

I have recived only 4 Items out of the 6 ordered and that too in two seperate deliverys.

I had to initially write an email to the helpdesk as my order staus was even not visible after booking, then secondly i wrote to them about the delivery of the merchandise where i was told that the vendor has not delivered the good to the company and hence they were not able to send me the same and after which i got the first set of merchandise as stated by me below.

In the first delivery the Plastic Bugle, Wrist Band and the Wrist Band key chain were delivered but after a delay of 1 full week where in the site states that the goods purchased will be delivered within a week.

Second time I again wrote a email asking for the delivery of the rest of the merchandise where in after 1 week again just the Cushion was delivered.

Again I called the helpdesk to ask for my remaining two items the Flag and the Mouse pad, some Mr. Neilson who claims to be the senior manager told me he will see that I will receive my remaining order by the week of 9th May 2011.

As of now I have not received the same. As you see here I ahve been waiting for over 1 month and on the 7th of June 2011 it will be 2 months since i have ordered my products.

Kindly help me in getting my remaining merchandise at the earliest.

Also requesting you to take necessary action against the defaulters.

Regards.