[Resolved]  BPCL petro card — Old balance points not transferred to New replacement card

Address:

Khordha, Odisha

Customer Complaint no 2750109 dt 18/5/2010

This has ref to the above captioned complaint no given by one of your Customer Care executive named Mr Able.
I have been calling up frequently to your no[protected] & speaking to several executives from 23/4/2010 but i am surprised that nothing has been done till date.
I had a old Petro card (No [protected])which was lost & i got a new replaced card (No [protected]).The old points that were in the old card is yet to be transferred to the new card.For this i must have called more than 4 times(Few dates i remember like 23/4/10;18/5/10)& after explaining the entire episode i am told that the old balance will be transferred to my new card within the next 7 days but it never happpens.

Kindly let me know when this will be done.Instead,if In-Out vouchers can be send it can be send to my mailing address with an intimation.
Pls confirm.

Regds

SHIVAJI MOHINTA