[Resolved]  BPCL-Petrobonus scheme — Reward not received

As per BPCL Petrbonus scheme consumer gets reward points aginst purchase of fuel, lubricants etc. I am holding such petrocard. As per Petrobonus scheme consumer can reddem the points accumulated against the showcase dipalyed by BPCL. Accordingly I have reddeemed 88712 points for want of Jaipan Vacuum cleaner on 9th Oct 2008. The commited deleivery period is 8 ~10 weeks. Till today 5th April'09 I have not received the reward. The customer care officer is just giving mail without any commitment.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Your Jaipur petrol pump named Vasundhra fules in Khatipura road Petrol Card machine not working in 15 days and petrol pump staff not aware in Petro Card machine this machine handled one person other person not work with this machine. egarding One Month Petro Card Machine not used.
how to book items in online please send me the details...
Dear sir,
I have applied for quick reward code no 9214, to s.l.misser, patna for redemption of item Led Torch.
Accordingly, 5925 bonus pts have been debited from accumulated pts bearing card no.[protected]
on 15/06/09.But no reward has yet been received by me till today(19/07/09).I therefore reqyest, you to
kindly intimate the position immly.
Awaiting an early response from a reputed petroleum co BP.
Regards,

(P.N.Sinha,
Gurudwara lane Fraser Rd
Patna-800001.
dear sir
as the special offer days are going on so i put petrol in my bike of worth Rs 100 but only 10 petro milage i have received insted of 50 as you mentioned on board and my card no is [protected] and my cus.no is cu[protected]
so please update same and could you send my user id and password in my mail a/c please.
Yours
DEEPAK KUMAR
Bhubaneswar
As per BPCL Petrbonus scheme consumer gets reward points aginst purchase of fuel, lubricants etc. I am holding such petrocard. As per Petrobonus scheme consumer can reddem the points accumulated against the showcase dipalyed by BPCL. Accordingly I have reddeemed 19957points for want of mobile store value voucher Rs250 on[protected].The commited deleivery period is 8 ~10 weeks. Till today[protected] have not received the . reward.
card no.[protected]
name.murugan
MY NAME IS AMRINDER SINGH, MY PETRO CARD, CA[protected], CU[protected],
I M CONTINOUSLY TRY TO REGISTERED MY CARD ON LINE STATEMENT, BUT MY NOT BE REGISTERED DUE TO SOME PROBLRM & YOUR HELP LINE NOT WORKING . MY MAIL ID IS ... amrinder.[protected]@yahoo.com ... plz give me sugestion to submit my detail on line
Please note myself Mrs. Keshwar Zulfikar Khan with my Petro Card No : [protected] hereby claiming that I Lost my card, so i request BPCL to send the card to the dealer and deduct Rs. 50.00 from my Petro card*


Thanking you

Keshwar Khan
[protected]
[protected]
I had also similar type of complaint. I had also reedemed 37333 points on 30/09/2010, but till date i.e. 21/04/2011, I had not yet received the gift voucher.

HITENDRA S SHAH
PETROCARD NO. [protected]
CONTACT NO. [protected]
please sent redeem form my home addres

m no. [protected]
Dear sir,
I have petrobonus Card No CA[protected] / [protected] i am not recived any statement copy from you i want statement copy from Apirl 2010 to till now pls sent statement copy to this address below.
pls send early without fail
Mohamed Aaquib # 324 1 Main 3rd Cross Fort Kolar-563101.Karnataka
mail : [protected]@rocketmail.com
Contact : [protected]
Good evening Sir,
My card no.[protected]. I had changed my home to another one area.the new adress as given below.
A.MUNIYAN S/O, M.ARUMUGAM,
NO.6/16, PERIYAR MANIYAMMAI NAGAR,
THUVAKKUDIMALAI, TRICHY-620 022.
Pl.do the needfull early as possible.
thank you.
I have petro card No [protected].I redeemed 6000.points on 30/03/2012. i am not received BONUS COUPON till date.
how can i get the complaint form. or where can i get it in the net??
Hi,
I have applied for the replacement of my lost card [Petro Card number – CA[protected] CU[protected]] on 16/10/1012 . It was mentioned that I will get my card within 20 days.
I called the customer care after 20 days on not receiving the card. The customer care representative confirmed me that the card was dispatched and we will get back in 7 working days on the courier details .
I called second time after 7 working days, The customer care representative confirmed me the same that the card was dispatched and we will get back in 7 working days on the courier details .
I called third time today The customer care representative provide me the same the card was dispatched and we will get back in 7 working days on the courier details .

I really don’t how many 7 working days later I need to call for my update

My request number is Petro bonus : 4744721

I am raising the compliant every month over phone, its being 4 months now . But haven’t received my card
Complaint number : 4916897, 5103381,
MY CARD NO [protected] WE REDEEMED 337667 POINTS ON 26/7/2013 BUT STILL WE HAVENT RECEIVED THE REWARDS. PLESE LOOK INTO THE MATTER AND DO THE NECESSARY.
please sent redeem from my home address.
cell no: [protected].

subsidy

I am Ravindra nath gupta.My passbook no is 8999 and distributer name is K T Gas Service.I have booked gas at[protected] but i not get subsidy in my account.

cylinder not delivered two month

Am krishnakumar in ummanazhi(pulappatta) i have one cylinder connection consumer number 013912, 23/09/2013 ihave get one messege my mobile your cylindr was deliverd but still they are not deliverd,

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Petroleum [BPCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6066
    Pending
    0
    Resolved
    2100
    Bharat Petroleum [BPCL] Phone
    +91 22 2271 4508
    +91 22 2271 4516
    Bharat Petroleum [BPCL] Address
    1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura, Ahmedabad, Gujarat, India - 380014
    View all Bharat Petroleum [BPCL] contact information