[Resolved]  BPL Mobile / Loop Mobile — MNP REJECTION

Address:Mumbai Suburban, Maharashtra

My name is Sanjay Gupta Mobile no. [protected] and had applied for MNP from Loop to Vodaphone 2 months back. I was given MNP code. Within a day or two my MNP request was rejected saying contractual obligation. I went to Loop gallery Goregaonwest near station and stopped value added services running for which contractual obligation reason was given.Again I applied for MNP which was again rejected citing outstanding bill.I paid the bill and again applied for MNP . Third time also it was rejected citing contractual obligation.Please note that I had never asked to start any value added services on my mobile which is quite obvious when you go for MNP.I had even paid extra amount so that MNP should not get rejected on the account of outstanding bill.Anyway I again went to Loop gallery and was surprised to find that value added service conference call was active on my mobile which was finally stopped.I then applied for MNP the fourth time. This time after receiving MNP code there was no response from LOOP. After 7 days I went to Vodaphone thinking this my MNP must be thru this time, however was completely shocked when I was told that again my MNP requested has been rejected citing contractual obligation and outstanding bill.Please note that I had applied for MNP on 27th and 29th I went to LOOP Gallery to find out there was value added services running and even paid extra amount so that MNP doesot get declined this time.Even then it is declined and message was not however sent to me but to Vodaphone.This is utter highhandedness and corruption on part of Loop Mobile.

Sanjay Kumar Gupta
Gokuldham Goregaon(e)
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Loop Mobile
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    37%
    Complaints
    536
    Pending
    0
    Resolved
    197
    Loop Mobile Phone
    +91 22 2844 0800
    Loop Mobile Address
    B Wing, 4th Floor, Eureka Towers, Mindspace, New Link Road, Chincholi Bunder, Malad (W), Mumbai, Maharashtra, India - 400064
    View all Loop Mobile contact information