BSA — DEFECTIVE PART

Address:

Uttar Pradesh

I PURCHASED A BSA TREADMILL FROM ANAND CYCLE WORKS 118/410-A KAUSHALPURI KANPUR BOOK NO 29 C.M.NO. 1430 DTD[protected].WHILE THE MACHINE WAS GETTING INSTALLED ON[protected] I NOTICED THAT ONE OF IT'S HANDLE WAS BROKEN AND THE RUBBER COVER OF THE HANDLE WAS ALSO TORN.I INFORMED THE DEALER AND HE ASSURED THAT THE SAME SHALL BE REPLACED SOON.MEANWHILE THE DEALER WAS CALLED UP AGAIN AND HE ASSURED THAT THE COMPLAINT IS IN PROCESS BUT DID NOT PROVIDE ANY COMPLAINT ID ETC.AND TILL DATE NO RESPONSE HAS BEEN RECEIVED.WHO SHOULD I APPROACH NOW??