[Resolved]  BSES Rajdhani — Harassment by BSES Employee’s.(it is urgent matter please solve this at urgent basis)

Respected Sir, I want to draw your attention to towards my those problem which is given by BSES. Dated 16th of sept,2013 enforcement team called us to sort out this problem at Andrews Ganj but there they were just threatened and imposed us all that allegation which was mention in their latter and they force us to easily accepted all their unnecessary and fake allegation. They rudely told us that this amount Rs of 67,574.00 you have to pay. We have already told them that we have not done any mistake then why should we pay this amount .I am not understand ,What do they want to do, I am very disappointed and frustrated from this problem. I don’t know that what can i do for this problem. I have already sent lots of mails regarding this matter but, I didn’t get any satisfactory response from, they imposed me lot’s of allegations. Actually on 4th of july 2013, enforcements team came at our house that was preplan by BSES and framed us only. When they did not found any problem in our meter, they gone from there but suddenly after 15 mints they came and said to my father that we want to change your meter because this is outdated meter they have an order to changed It and they installed new faulty meter which has lot’s of problems. Actually my father is not an educated that’s why they were making videography of our whole house and got signature on some documents by providing wrong knowledge, so that they can save themselves, after that they imposed to us i.e. (Existing meter was replaced with new meter during the inspection & old meter was sealed in a gunny bag for further investigation in Lab.Lab declared the meter as Tempered as an illegal PCB circuit found connected inside the meter. As BSES said here that they had found Illegal PCB circuit and which is connected inside the meter . that is totally unacceptable and they can check our consumption pattern as well our bills record which is a strong evidence that our meter has no circuits . secondly we have not any big appliances or any machines which consume heavy electricity . so how we can assume that we are stealing electricity even we are paying heavy bills .only for their ego they framed me and shown consumption pattern 5 kwh. It is totally wrong. and enforcement team’s charged 67,574.00 /- on us. in which their consumption pattern was absolutely wrong. They just shown their power and ego only . I have raise my voice again and again but they always denied this matter with funny way. Mr. Abdul Rehman Ansari (DGM) said to us that you are over smart .And he also told us that BSES is not a small organization, ravel to BSES is not easy . Many customers like you come and gone in short time, they just save their employee meter reading person JAY BHGWAN because he is responsible for that. Sir it is think to only their allegations which was planed by BSES but when we complaint about our fast running meter their word is below mentioned. As regard to alleged fast running of meter, Your existing meter was also got checked for its accuracy on 12/07/2013 & the results found within the tolerance limit. Hope this addressed your concern of alleged fast running meter. On this point i challenge the BSES to come again at my premises and check again the consumption pattern of my household appliances and then you can find the big difference between consumption and the readings. They have sent some document in meter checking form I think they made it at their office because in meter checking form “NO SIGNATURE OF CUSTOMER” so it is clarify that “how BSES is genuine”. my fast running meter’s problem still pending and they have updated my new meter’s bill is Rs of 17,460/- which is only 28 days .Could you believed on it. Sir we are not using any air conditioner or any those equipment which is gives high unit this is big difference in the electricity consumption and units shows by electric meter. Recently our new meter showing above 60 to 70 unit’s consumption per day which is very higher side and once we checked the units. After turning off all the lights and appliances even though the meter was generating the units. at this time we are totally irritating and become so frustrated. Please let help us to sort out the problem instead saving his employees on their wrong acts . Whenever we had gone to BSES office they didn't accept my complaint. starting to end no body sort out our genuine problem , my father have tired to go everywhere but no body listen his complain. My father also gone at DERC but they also denied our problem. And they clearly supported to BSES. To said by Mr Ansari Ji (DGM) that I just looking that ..HUM BHI DEKHTE YE LOG KITNE EDUCATED HAI AUR KYA KAR LENGE HAMRA BSES HAMARI HAI KAAM HAMARE AACORDING HI HOGA.. ASHE HI DGM BANKAR NAHI BETE HUM. They are using these words because they have support to their senior I could see this clearly in their mails and personal hearing. They just intentionally target us …. Because they known that we from slum area how far they gone. At finally I want to said that in our family have 9 members and earning persons are only 2 one of my father who is running small shop. so we are not earned so much we are live in slum through all sources we not able to pay this large amount …which imposed by BSES. 67,575 and 17,460. Approximate 1 lakh sir we not running any huge organization so how could be pay this amount. Sir I am sending to you some attachment which is clarify lot’s of thing. Sir it is my humble request to you that please sort out this problem as soon as possible. I am waiting for your positive reply. Warms Regards. Arti Sharma Behalf of Mr Ram Chander Sharma Ph No-[protected],[protected] Add :- S-53/134 Gandhi Camp Sri Niwas Puri, New Delhi-65