BSNL — 20% Discount for Govt Employee on Wi max Connection

Address:

Patiala, Punjab

We got a Wi max connection from BSNL in name of my Wife Manju Mehta who is employee in Govt. sector. Account no. of BSNL wi max is[protected]. We also give the BSNL a request letter on dated 20.07.2013 for 20% discount on bill for Govt. employee along with ID card of employer and Certificate on the prescribed per forma. Now we received a bill of dated 01.08.2013 showing no discount. Myself Sunil Bhalla husband of Manju Mehta to day contacted the SDO and J.E of BSNL Nabha in this regard, but no body heard our complaint. Even on Telephone to day I contacted the Accounts Officer c/o GMTD BSNL, Patiala who's telephone no. is [protected], but my complaint was still not resolved. I have to pay the full bill amounting to Rs. 888/- with no discount. I observed that it was due to BSNL employee's poor service, Please allow 20% discount on our bill dated 01.08.2013 and further bills. Strict action may also be taken against the employees who did not allow us 20% discount. Regards, Sunil Bhalla Mobile:[protected]/5