BSNL — Sms problem & balance cutting every day

Address:Ahmednagar, Maharashtra

sir/mam, i m bsnl user my complaint is i can't send my sms to anybody & every time it is said message sending failed.& daily by routine my balance is also getting cut due to any reasons by the way i m not doing any phone calls or not sending sms to my frds & relatives den also der is a problem. sir/mam plzzzzz give me any solution on this problem what can i do? Plz tell me...
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    Bharat Sanchar Nigam [BSNL]
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    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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