[Resolved]  BSNL, Ambad Exchange, Nashik — Frequent line disconnection

Address:

Nashik, Maharashtra

I am fed up with frequent disruptions in the lines, wherein my telephone remains unserviceable most of the time. Whenever we register our complaint at the local Exchange, i.e. Ambad Telephone Exchange, only one line answer is given to us, lineman is not there, the cable needs to be changed, you speak to JTO mr. Pushatkar.
The state of affair is such that Mr. Pushatkar is not at all reachable, neither on his cell phone nor his landline. His mobile no. is [protected] & landline number is[protected], many times tried giving a call on both these number, mobile number rings and this gentleman never picks up the call. Today, when my mother tried calling him, the phone was picked up, earlier it was told that its her daughter on line who is speaking, then the person said, this is wrong number, when my mother further stressed, if the number was wrong, then why she earlier told that its Mr. Pushatkar's daughter speaking, she told that this is not his number and gave out his new number that is-[protected] which is coming constantly engaged.
I mean I am not paying BSNL monthly charges for charity, they are bound to give me the services they promise. I intend taking this up very strongly with the BSNL Higher Management in Nashik and also register a complaint against Mr. Pushatkar, who inspite being a public servant, refuses to take call on his mobile and whenever you call him on his landline number, he is not in office. There should be some accountability for him also. I am basically a retired Government employee from Indian Air Force and I have not seen such callous attitude anywhere.
Its high time officials like Mr. Pushatkar are held accountable to atleast listen to the complaints and redress them.