BSNL — Not attending against complaint

Address:

Dhalai, Tripura

On behalf of the District Disability Rehabilitation Centre, Dhalai undre Ministry of Social Justice & Empowerment, Govt of India, The complaint against BSNL Tripura.

Dear Sir,
Our land line connection No[protected] is out of Order from last two month and we complaint to them no-67 Dt.07/09/2011, 86 Dt-09/09/2011 and today also and we also complaint to Sr. Manager separate time by Mobile and Face to Face, they told us they will repair very soon. But practically we not get any response from their end up to till date but we are getting the bill in every month payment done including outstanding. In this regard we don’t work smoothly in favour of Rehabilitation purpose of Disabled Persons of Dhalai District. So how we will get repair this and why simply pay the bill during the period of Out of Order of Our Telephone.

And also our Data Card No- [protected] (Internet Card) not working due to pending of outstanding but we paid up to August, 2011 and our pending only one month bill which we received very shortly ( As per their information the credit limit is up to Rs.500/-) and official processing is going on. (The card is out of order from[protected] we discussed through telephone to them, they are telling due to pending bill the card is not working. So how we will get repair this and is it necessary to pay the bill from[protected].