[Resolved]  BSNL — Bill mistake

Address:Cuttack, Odisha

The monopoly of the officer of billing section Athagarh BSNL office, making mistake with bill . As per the advice of the connection officer I paid ( deposited) Rs250/- for a WLL new connection & Rs750/- for onetime advance for internet is enough they told.
But with my first bill the amount revised as due upon me, which is added to current bill, ( copy of 1st bill & receipt of Rs 250+750 attached with this).
I think the officer making mistake of deducting my onetime payment. Before connection they committed me that the total amount will be Rs1000/- ( 250+750) for new connection plus internet, & now they saying that I have to pay Rs750/- more is with my bill.
I think it is wrong,
If it is right, - then the officers cheating people to make good target for department making false statement with public.
MY REQUEST TO BSNL WLL DEPT.
If my complaint is right, please take necessary action soon.Deduct my extra Rs750/- & the service charges, as charged on it.

If I am wrong, please write me the process to get return of my deposited cash & take action on the cheating officers who presents false statement to new costumers.
( I am talking about Mr Sahoo on computer with J.E, Athagarh Bsnl Ofice).
If anybody can give good suggestion please do that.
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Aug 13, 2020
Complaint marked as Resolved 
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