[Resolved]  BSNL — BSNL Broadband doesn't work

Address:

Bangalore, Karnataka

Respected Sir,

This is Ansuman Panigrahi, A BSNL subscriber (BB & LL) bearing Phone N[protected].
I have got my new connection in the month of Sep 2010. From the day of connection my broadband service does not work properly for a single day. Upon logging a complain the issue was diagnosed to be link fault by the BSNL technician & I was promised that this will be rectified at the earliest. Unfortunately this never happened.

I have logged several complains with the BSNL customer care and the outcome as below

Complain Number==> Out come
[protected][protected][protected]--------
0910/923 ==>closed by BSNL without even attending the problem
1010/218 ==> Problem Diagnosed as connection Link fault & Closed without rectifying.
1110/1378==>Ticket is closed by BSNL without attending the problem.
1210/1721==> Open Again to try my Luck

I had been to the local BSNL office several times to follow up the problem personally .But Every time I was given only promises without any outcome.

With this my dissatisfaction level has gone very high with this poor Customer services as I was charged Rs 750 +taxes every month without the service. I’m looking forward to some kind of support from you to get the problem Fixed at the earliest.

You can contact me on my Mobile No[protected] /Email ansuman.[protected]@nsn.com

Thanks & Regards
Ansuman Panigrahi

Flat No 116, Matrushree Orchid Homes,
Kempapura main Road, Yemalur,
Bangalore 560036.
Mobile No [protected]
Home [protected]