BSNL — deactivation of Radio and Grandma Tip

Address:

Jalgaon, Maharashtra

my bsnl number [protected] , is activated with Mradio and grandma tip services which also i had not activated. And now when i call to customer care ,then asays that there is no such things activated , then why is my monthl;y balance is deducted after the reactivation msg of ecah service. and in each msg contain a number to deactivate the service , but when we call ,then we knows that the number is not exsist. please help .take action against the this.