[Resolved]  BSNL — LANDLINE OUT OF ORDER & NO HEED PAID EVEN AFTER 8 DAYS OF COMPLAINT

Address:

Bokaro, Jharkhand

My landline no. Is[protected] , we lodged a complaint 8 days ago but no heed has been paid , my parents do not have a mobile connection hence they have to go to std booth & have to talk all over .They both are senior citizen hence this is an non-acceptable thing on behalf of bsnl people . My parents spent around 3000 rs talking to various family members .

Kindly file a complaint against bsnl . Bsnl has been paid in advance a year advance rent & bsnl is such that it gives concession to consumers who havent paid the bills for past 5 year , to collect the money they have been given 50 % discount , & no such offer has been there for consumers who paya the bill standing in the queue every month .Something should be done to curb this matter .

I demand :

1. My connection to be re-established.
2. Rs 3000 refund
3. They should offer some incentive for those who timely submit the bill amount .