BSNL Broad Band (Dataone) service — E-mails bouncing back

Mail System Error - Returned Mail
Since[protected] it is observed that certain e-mails have been bounced back by Post Maste / BSNL stating "The user(s) account is temporarily over quota"with an advice "Please replyto<[protected]@bsnl.co.in>
if you feel this message to be in error".

But whenever the said post master is contacted even through different internets by e-mails for clarifications, the mails bounced back could not be delivered……… Hence it appears that 'Post Master / BSNL' is invisible and no help can be expected from him.

On 1st July'09 position stands same. E-mail addressed to DDGPG bounced back with same remarks on 01.07.09. Surprisingly DDGPG replied to me on the bounced letter on the same day. For better appreciation and study of the issue both the copy of letters in question enclosed at attachment.

Hope BSNL will kindly instruct if any further action is required to be taken / complied by me. Necessary guide lines if any for sending e-mails may kindly be sent.

Chinmay Kar[protected]