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BSNL Broadband - Bangalore Telecom - BSNL Broadband/Internet not working

 
20 Reviews
User
  Ahmed Talib
Hi,

Since last week (21st Sep 09), my broadband service/internet is down (PPP Down) repeated complaints has fallen deaf ears of the concerned Dept. However my phone(2543 7146) is working. Every time I register a complaint the same is closed without solving my problem (3 complaints -2509/0001(closed without assigning any reason as per customer support Exec, 0909/898 closed quoting problem rectified as per C S Exec, finally 30th Sep - 0909/595 with No response till now).

Similar issue has repeated in the recent past where sometimes telephone line goes faulty or Internet is down, which is solved after registering a complaint or sometime without even a complaint. This time it is pathetic, the complaint is closed without rectifying the problem. One of the customer support executives was rude on phone today or was dictating terms to me.

I even tried calling the respective area’s Exchange, post repeated calls I got their Supervisor’s Mobile No. ending with XX797 only to hear one patriotic song and no answer always.

I still hope this problem would be solved at earliest.

K.G.Halli, (A.C.Post)
Bangalore - 560 045
Complaint comments 19 Comments     Updated:
Resolve this Complaint  

Comments

 

in net orkut is not working - Broadband

Dev Raj, Hno 512, anandpur road, pathankot .telephone no.01862232229.compliaint is that in my broadband orkut ia banned plz start it.
 
when i open my orkut it shows blank page solve my probem
 
write these fellows issue vl get solved, i solved my 2 months local probs with in 24 hours after email raping dem.

Senior Officers in Bangalore Telecom District
Designation Name Phone No. Email
PGM SHUBHENDU GHOSH 2286 5588 sghosh@bsnl.in
GM(FINANCE & TR) L R V M RAO 2286 9190 gmfin@sancharnet.in
GM(D) SHUBHENDU GHOSH 2286 5588 sghosh@bsnl.in
GM(COMM) B GOPAL 2286 5666 bogagopal@bsnl.co.in
GM (ADMN & OPN) K SAMPATH KUMAR 2286 6622 k.sampathkumar@bsnl.co.in
GM(RURAL) D K SINHA 2235 4000 gm_rural@sancharnet.in
GM(EAST) V MALINI 2520 2121 gmeast@sancharnet.in
GM (WEST) BALKISHAN 2334 0000 gmwest@sancharnet.in
GM(CENTRAL) V GOVINDARAJU 2226 4477 gmcentl@sancharnet.in
GM(INSTLN) SHUBHENDU GHOSH 2212 3456 sghosh@bsnl.in
AM(C) KUTUBBUDIN G R 2226 7788 amcentl@sancharnet.in
AM(EAST) M BABIMARAN 2529 7900 ameast@sancharnet.in
AM(NE) NEELIMA R PHILIPS 2542 7000 amneast@sancharnet.in
AM(SE) B VENKATESWARALU 2665 3400 amseast@sancharnet.in
AM(N) CHANDRAPPA H 2334 7574 amnorth@sancharnet.in
AM(WEST) CHANNABASAPPA D 2338 7777 amwest@sancharnet.in
AM(S) SANJEEV SHARMA 2661 0004 amsouth@sancharnet.in
AM(SC) G C BIDIKA 2664 5000 amscentl@sancharnet.in
DGM(TR) P KANNIAPPAN 2286 1555 gmtr@sancharnet.in
DGM(RURAL-I) K PRADHANI 2228 3939 dgmrural@sancharnet.in
DGM(RURAL-II) M V SURYAPRAKASH GUPTA 2228 9212 dgmsun@sancharnet.in
DGM(FA)ACCTS MARUTHAVANAN 2286 7727 dgmpf@sancharnet.in
DGM(FA)CENT P SHANMUGAM 2228 7655 dfacentl@sancharnet.in
DGM(FA)EAST SHANMUGHAM P 2520 6262 dfaeast@sancharnet.in
DGM(FA)WEST UPADHYAYA 2344 2588 dfa_west@sancharnet.in
DGM(FA)RURAL SHAFIULLA H M 2228 2540
DGM(ADMN) SEETHARAM VARAMBALLI 2286 6050 dgmadm@sancharnet.in
DGM(PR & MKTG) R KRISHNAMOORTHY 2286 6354 dgmpr@sancharnet.in
DGM(OP) V RAGHAVAN 2286 4848 dgmopbgtd@sancharnet.in
DGM(BD) HANUMANTHA NAIK 2286 6868 dgmbd@sancharnet.in
DGM(NP) R K VERMA 2286 3322 varma_ns@bsnl.co.in
DGM(IT) G K SUTAR 2286 2288 gksutar@bsnl.co.in
DGM(CP/IP) R SRIDHARAN 2286 8400 dgmcpbgtd@sancharnet.in
DGM(NS) A NAGAJYOTHI 2286 7122 dgm_ns@sancharnet.in
DGM(DATA) Y G S C KISHORE BABU 2228 0264 dgmlc@sancharnet.in
DGM(TM) MAITAN TOPPO 2235 2100 maitan_trn@sancharnet.in
DGM(INSTLN) SURENDRA BABU G 2238 4966 dgm_wll@sancharnet.in
DGM(MM) N SASIDARAN 2221 2233 dgm_mm@sancharnet.in
DGM(OFC/CC) L R SHANMUKHAPPA 2229 6765 dgm_cc@sancharnet.in
DGM(CDMA) ATHENAM ALAGAIAH 2238 4965
 
This is the secon time that Orkut is not accesseable all the other site are working please rectify and fix as early as possible PH NO :08026720330
 
hi

respect sir/madam,

Please i kindly request to u, to check the usage of october month and i want full details usage of thus month.
i did not use usage 2336 mb.
 
i kindly request to u

respect sir/madam

please check my last month bill and put what ever download charges are done. please verify last month bill usage charge put at more please please please please please please please please please please please please please please please please check the bill.
 
i kindly request to u

respect sir/madam

please check my last month bill and put what ever download charges are done. please verify last month bill usage charge put at more please please please please please please please please please please please please please please please please check the bill.
 
i kindly request to u

respect sir/madam

please check my last month bill and put what ever download charges are done. please verify last month bill usage charge put at more please please please please please please please please please please please please please please please please check the bill.
 
respect sir/madam

please check my last month bill and put what ever download charges are done. please verify last month bill usage charge put at more please please please please please please please please please please please please please please please please check the bill.

My telephone no is 23204001
 
respect sir/madam

please check my last month bill and put what ever download charges are done. please verify last month bill usage charge put at more please please please please please please please please please please please please please please please please check the bill.

My telephone no is 23204001
 
respect sir/madam

please check my last month bill and put what ever download charges are done. please verify last month bill usage charge put at more please please please please please please please please please please please please please please please please check the bill.

My telephone no is 23204001
 
Resp. Sir/Madam

Hi I am shashikant gaikwad my Mob No is 9423183209, I purchasing new handset Karban KC441 I want GPRS setting for same, I am trying to log in to MyBSNL Portal and set configuration for handset but unfortunately their is no KARBAN mobile listed in handset list. so please help on the that


Thanks- Shashikant
 
respect sir/madam

9 days back they have give bsnl broadband connection now net is not working data packets is moving but no browsing, please check.
 
My net connection has not been working for months . No, action hasbeen taken . I tried simunteniously to recover the connection but all in vein . So, I am requesting you
please take steps to make order the connection, otherwise, my money is just going out,
 
The only way to solve problems with BSNL is by sending EMails / SMS / letters to the Sr Officers starting from the Top. I also resort to complaints by Post cards so thatit is transparent for all in BSNL to see.
 
None of them pick up the phones. If you happen to meet them in person, you willbe horrified by their attitude. The only way out of this is privatization. GOD SAVE THE PEOPLE OF INDIA FROM SUCH HORRIBLE GOVERNMENT OFFICERS.
N Mar 18, 2011 by
User
S.Bharathi  
 
My phone no 08592256559 applied for shifting after three months gave connection though paid two months bill again three months bill amount send. How can I pay without using. Complaints not accepting. I do not want BSNL brad band and phone connection pl.cancel.
N Jun 29, 2011 by
User
satyaprakashramadhyani  
 
since we have been Broad band customer along with our land line #080-23480797- # 58 first floor fourth main meenakshinagar Bengaluru 560079. Our B.B. was working till last week since Monday it is NOT ACCESS THROUGH SERVER WE ARE UNABLE TO OPEN B.B. please RECTIFY - the same at your earliest and facilitate us to work for Exams of our daughter-D.com.Science -final.
early execution in the matter is highly obliged.
N Jun 6, 2012 by
User
rssaraju  
 
I am having a land line connection bearing No. 080/25454944. I used to have broadband connection for this telephone also. While coming to U.S.A in the month of December 2011, I requested for cancellation of the broadband connection and keep the telephone line in usage.

Now I am coming back to Bangalore on 10.6.2012.

I REQUEST YOU TO ARRANGE THE BROADBAND CONNECTION FOR THIS TELEPHONE WITH IMMEDIATE EFFECT. CAN I GET THE
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
INFORMATION TO WHOM I HAVE TO CONTACT EITHER BY MAIL OR BY TELEPHONE

MY EMAIL ADDRESS IS :- rssaraju@yahoo.com

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    BSNL Broadband - Bangalore Telecom - BSNL Broadband/Internet not working