[Resolved] BSNL Broadband — Connectivity

vickyv

from Mannargudi, Tamil Nadu

Address:

Meghalaya, Meghalaya

The phone link for my BSNL Broadband keeps connecting and disconnecting all day and in the evening between 5pm to 6pm the link disconnects and is not restored till late at night i.e., after 11 or 12 pm. This has been happening since June 2, 2012 and I have made multiple complaints on the broadband complaint numbers and have also given a complaint letter to the concerned Nodal officer at the shillong office and also Emailed my complaint to the nodal officer shillong and nodal officer North East 1. But have not seen any positive steps taken by the renowned BSNL

Only the line-man calls on the land-line phone and asks if the internet is working, I say it is not and he says "Ok We will look into it'.

The officials at BSNL are not bothered about the problems faced by their customers but if i miss a payment of a single month (for unavoidable reasons) the phone is promptly cut. I guess they forget that their salaries come from the taxes we pay.

Please help me and show me a way of dealing with the above.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

sudhir singh

from Bengaluru, Karnataka

Bsnl Broadband Connection — not gatting broad band connectivity

Dear Sir,

i have broad band connection which is not working, i am trying to contact with BSNL exchange officers including SDO of bharuch ( Gujrat )on his office but no one attends the phone, i have purchased the modem and had deposited one year advance money for this connection.

Sudhir Singh

ravi khandelwal

from Jaipur, Rajasthan

BSNL Broadband — connectivity of broadband

our telephone no.is[protected] and we are encountering problem to connect to bsnl broadband. Our ADSL or DSL do not come for a long time when we try to connect to broadband. After 20-30 min. it comes and then also the speed is very slow. I do not get the assured speed of broadband. Futher the ADSL orr DSL goes out frequently and the connection is interrupted.

sowmya

from Pune, Maharashtra

BSNL Broadband — Broadband connectivity

Hi,
This is regarding the BSNL broadband connectivity whcih we go a year ago(Data one).Right from the day of its inception, its been on and off.I am a working from home mom and its interfereing with my job.And has been bothering my parents at home who find it convenient to chat with their grand children abroad.Think of the elders and their plight.
My complaint number for your reference is :88165557

Will the authorities look into it and take immediate action?

Thanks,
sowmay s.

anant p. choudhari

from Aurangabad, Maharashtra

connectivity of broadband
our telephone no.is[protected]and we are encountering problem to connect to bsnl broadband. when we try error 691 pass word expaire note comes pl. tell me how to connect ? what is the procedure for re connecting it ?

Mahesh Gangane

from Bengaluru, Karnataka

ankur madaan

from Gurgaon, Haryana

sir i m a residential of faridabad.
i m having bsnl broadband 500c plan in hich they promise to provide unlimited downloading at night with 256kbps speed, but here i m not even able to get my downloading completed as soon i start downloading anything it get stopped in between and a message displays server connection reinitiated "downloading can not be continued".I m complaining for this from so many days but not a single solution i have got from bsnl office please help me regarding this

ashok munshi

from Hyderabad, Telangana

BSNL Broadband — broadband connectivity

I have taken broadband connection for my home from BSNL and am regularly getting problems of its connectivity. Funniest part of the complaint is that i keep on trying to get connected to the net for hours without any success and whenever i call the customer care,they always tell me that there is some fault in the line and will be restored in one day,but immidiately after that the net starts working?????????
I would be glad to know howq this miracle works in BSNL.
My landline no is[protected]

SANJAY MATHUR

from Gurgaon, Haryana

BSNL — BSNL BROADBAND CONNECTIVITY

Dear Sir,

This is to inform you that the since I have taken a broadband connection of BSNL, I am facing disconnectivity problem. i.e.after each 10-15 mins working it is being disconnected.. I have already made complaint in BSNL office Sector-16, but the person comes according to their convinience.. I have taken 2 days leave for such repair.. But after huge time waiting the person came to my home on that day on which I was in office.. No help line is woking only waiting..........waiting.... waiting.. last 1 hour my call to helpline no.[protected] for customer support executive- is on hold. No one is ready to listen the complaint.......

Please help us to resolve the problem.....

Thanks & Regards,

Sanjay Mathur
#[protected]
900, Sector-18,
HBC,
Faridabad

MLH

from Hyderabad, Telangana

BSNL Broadband — Disconnection of DSL when a call comes or a call is made from the phone

Whenever a call is made or received , the braod band DSL gets disconnected and then resumes when the call is completed Ph no [protected]

pandegyan

Dear sir,
I have already paid bill of Rs.5067.00 on June 11, 2012 vide cheque no. 879961 and was debited from account on June 13, 2012 but my broad band has been disconneted from June 18, 2012 morning. I, therefore, request you to kindly reconnect the BROADBAND immediately so that I may not suffer more regarding sending E-mails and internet banking etc.

(Gyan Shanker Pandey)

Email: pandey.[protected]@gmail.com