BSNL Broadband — Interruption in Broadband Service

Address:

South 24 Parganas, West Bengal

Sir,
I am subscriber of your broadband service in Diamond Harbour circle via telephone no –[protected].
From last 1 month, I am not able to access internet using your broadband service and I have logged complaint in local telephone exchange around 4-5 times and also logged complaint in Customer service portal twice. But my problem has not yet resolved and while calling the representative answered like –‘ we will check’.
It might be a very small issue to you, but as a subscriber it really matters whether I am getting proper service as expected or not. I am writing to you as my problem/issue has not yet addressed.