BSNL Broadband — Refusal to give broadband connection

I have applied for a new land line broad band connection BSNL Sivaganga Tamilnadu Circle. The application form has not been accepted yet because of non availability of cable connection. I am having Petrol Pump in the heart of the city and is a e commerce petrol pump controlled by automation. All the data generated has to be transferred to our head quarters.Since there is no other Service provider I am dependent on BSNL who have refused till date to provide me Broadband connection. My application is pending for more than a year