[Resolved]  BSNL Broadband Ulhasnagar — Poor Service & No Response

Address:

Thane, Maharashtra

iam the broadband user of BSNL-ulhasnagar tel no[protected], wanted to highlight the poor management and shabby response to customers compliant by BSNL.

Issue: two months back my landline phone had some problem, we'd made commplaint and one technical person came from BSNL and he resolve the phone problem. we infromed him about the broadband connection and then he immedietly told that there are chances that after this may your broadband will not work, since there were no electricity at that time we've not checked the internet and the person left from the home.
he was right when electricity came we checked the broadband and it was not working.

ways we've tried to register the compliant:
1) BSNL Broadband Complaint No 198: we; made complaint several time on this no but all in vain
2) BSNL Office No :[protected] : either this telephone no has some problem or the person sitting nr this telephone is deaf, b'cause the no comming cont. busy / ringing.

to resolve the simple problem and and its more than one n half month now and still its pending and the worst case iam receiving the Monthly bill for the payemnet of broabband.