[Resolved]  BSNL Broadband(Unlimited) — Charged without consent

Address:Ranchi, Jharkhand

Sir,
I would directly like to jump upon the topic and inform you that, i have been using BSNL Broadband Service for quite a long time.
Never Until 3 months back i was regretting taking the plan.
But Now I feel as cheated.
I was promised that by taking the 750 plan i won't have to pay even i single paisa for what i surf or download.
but, its disappointing to tell that, when the bill of my telephone landline number comes[protected]
i am charged an extra amount of Rs.149 for the BSNL Hungama Music Download. For which i havent been aware of.
I ll be ever grateful to you, if you could investigate the matter, and see to it that i am not further charged for this service.
Yours faithfully,
Siddharth Jaiswal
86, OLD A.G. Colony
Kadru, Ranchi,
Jharkhand-834002.
[protected].
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Aug 13, 2020
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