[Resolved] BSNL — BSNL Broadband deactivated though I cleared all outstanding | |
Though I paid on 21st Aug, the bsnl broadband has not been activated services till now. Every time call the customer service they are telling the services will be activated within one hour but its 3 days till now services not been activated, and also i called[protected] and[protected], nobody is responding every one telling one hour, I am understanding how many hours i need to wait.
Again when today i called to[protected], she told strange answer that BSNL servers are not working so they can't know when it will be restored and there was no internet connection in Hyderabad, I got shock and when I asked my friend about it he told his internet is working.
Till now i am loyal customer to BSNl all my family uses BSNl product, but with this customer service where nobody answers customer queries and try to escape from problems BSNL loosing its customers
Could you please help in this regard, It is very important time for me. It would be great help if you can help me in this regard
My phone number :[protected],
My transaction ID of payment is: TX[protected] (attached payment receipt)
Receipt No.[protected]
My internet deactivated from August 21st
Thanks
Balakrishna Rao
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Aug 13, 2020 Complaint marked as Resolved | |
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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